Room Service Servers

  • Santa Monica, CA
  • Full-time

Company Description

Overlooking the Pacific since 1939, the Hotel Shangrila is a striking beacon of Art Deco elegance, a chronicle of the Golden Age of Hollywood glamour, a quintessential nexus of culture. Hidden away on a high Santa Monica bluff, overlooking the ocean and historic Santa Monica Pier, this timeless boutique hotel promises a personal Shangrila. Hotel Shangrila provides brilliant views of the Pacific Ocean, a celebrated history and a cultural connection..


Job Description

Seeking Room Service Server will receive, confirm guest orders and deliver order to guest rooms. Server will also performs all side work assigned and to pick up all trays, plates, etc. that have been delivered to rooms by any shift.

  • Sets up trays according to  hotel specifications

  • Sets up and serve order in guest room, according to guest preference, in a polite professional manner

  • Checks all Room Service Orders for accuracy and completeness prior to departing kitchen

  • Deliver guest requests to guest rooms as needed

  • Deliver guest amenities to guest rooms.

  • Delivers Room Service Orders to guestroom in a timely manner

  • Ensures trays are promptly removed from the floors once the guest has finished.

  • All other duties as assigned


  • Excellent communication and customer service skills

  • Minimum one year experience

  • Possess strong verbal and written communication skills.

  • Basic knowledge of Room Service Standards

  • Able to carry food service trays weighing 30lbs or more

  • Must be able to work AM & PM shifts, will include weekends and holidays

  • Food Handlers Certification

Candidates can apply via:

Additional Information

We are an Equal Employment Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All your information will be kept confidential according to EEO guidelines..