Sales Manager

  • Santa Monica, CA
  • Full-time

Company Description

Overlooking the Pacific since 1939, the Hotel Shangrila is a striking beacon of Art Deco elegance, a chronicle of the Golden Age of Hollywood glamour, a quintessential nexus of culture. Hidden away on a high Santa Monica bluff, overlooking the ocean and historic Santa Monica Pier, this timeless boutique hotel promises a personal Shangrila. Hotel Shangrila provides brilliant views of the Pacific Ocean, a celebrated history and a cultural connection..


Job Description

Sales Manager reports directly to the Director of Sales and Marketing.  The Sales Manager is responsible for ensuring that revenue goals are achieved or exceeded by soliciting, developing, promoting and selling to the corporate and group corporate market segments. Create property knowledge through direct phone sales; direct sales calls, tradeshows and networking groups. Candidate should possess at least three to five years of experience as a Sales Manager with a proven track record of success
Generate new business leads through sales calls, industry functions & hotel events.

  • Maintain an on-going relationship with colleagues, hotel current and past clients
  • Strong knowledge of luxury hotels and client demographics associated with this market segment.
  • Responsible for following up with inquires and new leads within time set by DOSM
  • Work with DOSM client relationships and product development
  • Possess high-level negotiation and interpersonal skills
  • Excellent time management with attention to deadlines
  • Must be a proactive thinker and planner
  • Must have an understanding RFP and contract negotiation processes.
  • Excellent time management with attention to deadlines
  • Proactive thinking and planning
  • Accountable for a minimum sales goal with incentives for exceeding goal


  • BS/BA or equivalent
  • Minimum three years’ experience in luxury hotel environment
  • Hospitality sales experience required.
  • Strong analytical skills.
  • Strong organizational and forecasting skills.
  • Strong computer skills including Word, Excel & Outlook and property management software
  • Strong written & verbal communication skills.
  • Professional appearance & demeanor

Additional Information

We are an Equal Employment Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All your information will be kept confidential according to EEO guidelines..