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Restaurant Host/ Hostess

Santa Monica, CA

Company Description

Overlooking the Pacific since 1939, the Hotel Shangrila is a striking beacon of Art Deco elegance, a chronicle of Old-Hollywood glamour & a quintessential nexus of culture. Hidden away on a high Santa Monica bluff, overlooking the ocean & historic Santa Monica Pier, this timeless boutique hotel promises a personal Shangrila. Hotel Shangrila provides brilliant views of the Pacific Ocean, a celebrated history and a cultural connection..

 

Job Description

Responsible for greeting and escorting guests to tables in a friendly and courteous manner.

Duties include:

  • Maintains consistent attention restaurant entrance, welcomes all guests with a smile and appropriate greeting following hotel customer service standards
  • Seats guests and presents the menu and any specials according to hotel standards
  • Takes guest reservations or seating times while providing quality service to guests at all times
  • Set tables with appropriate silverware, and completes all side work for workstation

 

    Qualifications

    • Must be able to work a flexible schedule that includes nights and weekends
    • Must have excellent English verbal and written communication skill required
    • Must have exceptional interpersonal and customer service skills
    • Must be able to multitask and think quickly in a fast paced environment.
    • Must be detail oriented.
    • Must have one year experience in luxury hotel environment.

    Additional Information

    We are an Equal Employment Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All your information will be kept confidential according to EEO guidelines.