Team Leader – Fault Repair

  • Full-time

Company Description

Placement Firm for the above position. Hungry BIrd Consulting Services  offers tailored and assessable Recruitment Process solutions that engender a viable advantage for our clients. Most of the companies do not have the internal resources needed to hire the top talented personnel to succeed in the market place. With the constant gravity to reduce costs and focus on essential experiences, many companies are depending on outsource providers. We at HungryBIrd Consulting Services, successfully developed and instigated offshore Recruitment Process Subcontracting programs that amalgamate with U.S.A and U.K based companies and staffing firms with not any glitch. Thus our process save valuable time and money with our cost-effective strategies.

Job Description

Job Description
1. Handle Zone wise Installations pending for both New & Shifting connections
2. Monitor and track Zone wise availability of Cat5e & Fiber teams
3. Adherence and maintenance of100 % quality on Call and updates in CRM
4. Manage Branch requirement Tracking (Man, Machine, Material)
5. Responsible to ensure that ROC provides Cat5e consumption to store on time
6. Responsible for tracking ROC’s 100% productivity
7. Conducting Reviews on Installations with ROC & AI-R
8. Conducting Reviews with Vendor teams in branch
9. Tracking of Cat5e consumption through CRM
10. Handling escalations related to New & Shifting connections
11. Tracking of Nodal, Wrong ticket escalations
12. Coordinates with Store Incharge for material
13. Take update on the pending fiber connections from FTL and fiber teams' availability

Roles
This position plays a critical role in driving operational efficiency through management of material and time consumption, quality adherence and bringing in areas of improvement for process betterment in the organization

Mandatory Skills
Graduate in any discipline with strong MS Excel Knowledge

Department
Fault Repair

Designation
Team Leader – Fault Repair

Experience
3 to 5 Years

Qualifications

Education is not a constraint if they have good knowledge. 

Additional Information

All your information will be kept confidential according to EEO guidelines.