Team Leader – Fault Repair
- Full-time
Company Description
Placement Firm for the above position. Hungry BIrd Consulting Services offers tailored and assessable Recruitment Process solutions that engender a viable advantage for our clients. Most of the companies do not have the internal resources needed to hire the top talented personnel to succeed in the market place. With the constant gravity to reduce costs and focus on essential experiences, many companies are depending on outsource providers. We at HungryBIrd Consulting Services, successfully developed and instigated offshore Recruitment Process Subcontracting programs that amalgamate with U.S.A and U.K based companies and staffing firms with not any glitch. Thus our process save valuable time and money with our cost-effective strategies.
Job Description
Job Description
1. Handle Zone wise Installations pending for both New & Shifting connections
2. Monitor and track Zone wise availability of Cat5e & Fiber teams
3. Adherence and maintenance of100 % quality on Call and updates in CRM
4. Manage Branch requirement Tracking (Man, Machine, Material)
5. Responsible to ensure that ROC provides Cat5e consumption to store on time
6. Responsible for tracking ROC’s 100% productivity
7. Conducting Reviews on Installations with ROC & AI-R
8. Conducting Reviews with Vendor teams in branch
9. Tracking of Cat5e consumption through CRM
10. Handling escalations related to New & Shifting connections
11. Tracking of Nodal, Wrong ticket escalations
12. Coordinates with Store Incharge for material
13. Take update on the pending fiber connections from FTL and fiber teams' availability
Roles
This position plays a critical role in driving operational efficiency through management of material and time consumption, quality adherence and bringing in areas of improvement for process betterment in the organization
Mandatory Skills
Graduate in any discipline with strong MS Excel Knowledge
Department
Fault Repair
Designation
Team Leader – Fault Repair
Experience
3 to 5 Years
Qualifications
Education is not a constraint if they have good knowledge.
Additional Information
All your information will be kept confidential according to EEO guidelines.