R&D Engineer

  • Full-time

Company Description

About IPsoft

IPsoft is a global autonomic services provider, delivering Managed Services, Platform-as-a-Service, Automation-as-a-Service and Autonomic Cloud Orchestration. The company’s mission is to power the world with expert systems. 

IPsoft leverages advanced autonomics that remediate, on average, more than 56 percent of IT Operations tasks including: event management, incident management, change management, request fulfillment and standard operating procedures. We globally support a wide range of enterprise customers, service providers and telecommunications companies. IPsoft’s autonomic technologies enable clients to realize lowered costs, reduced human errors and enhanced service levels. 

Headquartered in New York City, IPsoft has operations in 10 countries across North America, Europe and Asia. IPsoft aims to be a true partner helping businesses achieve better outcomes. 

Gartner June 2012 Critical Capabilities Study 

Gartner ranks IPsoft #1 overall. Gartner comments: 
• “IPsoft is the clear leader in selling highly automated event and incident management services” 
• “Only IPsoft is rated higher than “good”. IPsoft...has executed extremely well in terms of creating differentiation from service automation” 
• IPsoft ranked #1 in 6 out of 7 categories. We did not win HR management probably because we try to replace people with technology.

Specialties

Managed Services, ITSM, Automation, Autonomic, IT Outsourcing

  • Headquarters

    17 State Street 14th Floor New York, NY 10004 United States

  • Website

    http://www.ipsoft.com

  • Industry

    Information Technology and Services

  • Type

    Privately Held

  • Company Size

    1001-5000 employees

  • Founded

    1998

Job Description

Research Scientist


Job Description

IPsoft is building a next-generation conversational agent called Amelia. We are looking for a hands-on scientist and developer ready to tackle the big challenges in deep language understanding. With an extensive existing customer base and a market-leading position in help desk automation, your work will go into production as soon as it shows measurable improvement over current methods. We think long term, while putting our research into practice on a rational schedule. The ideal candidate will have both a research and development background. Having a history of peer-reviewed scientific publications in NLP is a plus. Multiple positions are open in this area. We have interest in candidates with a machine learning background and approach to NLP. We are also interested in candidates with a rule-based NLP background and knowledge of linguistic semantics. We have interest in candidates with experience in many portions of the NLP pipeline, including parsing, word sense disambiguation, knowledge extraction, question answering and language generation. We also have a practical interest in theorem proving in both first- and higher-order logic and candidates with relevant background in those areas, who have an interest in applying theorem proving to NLP, should also apply. The candidate should have a master's degree, PhD would be preferred. Open source development experience is a plus. Ability to code in Java is required.


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Qualifications


Desired Skills & Experience

We are looking for people who will lead the next generation with innovation.  We are especially, but not limited to, interested in people with strong background in the following areas:

 

  • core NLP tasks; especially in dependency parsing, semantic role labeling, or coreferencing.
  • Artificial Intelligence
  • Machine Learning
  • First Order Logic; Predicate Logic
  • Question/Answering system.
  • Basic Java Development knowledge
  • Human/computer dialog system on the focus of humanization.
  • Information retrieval using WWW.
  • Graphical models.

 

Employees are expected to do extensive research on these areas and also software development on innovative ideas they come up with.  All your effort will be directly applied to Amelia; we trust our employees to be confident and responsible for what they do.

Additional Information

All your information will be kept confidential according to EEO guidelines.