Symantec/Altiris IT Management Administrator

  • Alexandria, VA

Job Description

Information International Associates, Inc., (IIa), an award-winning information and knowledge management firm is now accepting applications for the following full time position of an IT Management Suite Administrator. This position is located in Alexandria VA.



  • Software Management such as:
    • Delivering software packages
    • Creating plans to reconcile failed clients
    • Symantec IT Management Suite/Altiris system support
    • Deployment scheduling
    • Wake on LAN (WoL) support
    • Implement Asset management features within the deployment tool and integration with Remedy Asset management tool
    • Patch Management such as:
      • Patch scheduling
      • Security patching and OS update pushes and tracking
      • Creation of filters and policies
      • Inventory Management such as:
        • Regular software inventory reports
        • Software licenses in use
        • License expiration and renewal dates
        • Auto detection of unauthorized software
        • Desktop Management Troubleshooting:
          • Client Agent issues
          • Bad Client Agent fixes
          • Configuration of automatic policies
          • Managing incidents assigned to the Management System vendor
          • General:
            • Create and maintain documentation and SOPs
            • Provide regular and ad-hoc reports
            • Assisting other teams with deployments and troubleshooting efforts



Qualifications: Required Skills and Experience:

  • Experience creating a custom inventory, report, or filter, using SQL in Altiris.
  • Experience building and/or administering an Altiris Deployment Server infrastructure.
  • Experience in building, maintaining, and administering Symantec/Altiris IT Management Suite.
  • Experience with creating image deployments.
  • Extensive experience defining security roles, examining privileges, and setting permissions.
  • Securing the infrastructure with scoping.
  • Writing and automating reports using the appropriate tools such as SQL and VBscript.
  • Outstanding verbal and written communications and customer service skills.
  • A Team-approach work ethic involving shared responsibilities.


Preferred Skills:

  • Experience building and/or administering a Client Management Suite infrastructure.
  • Experience with other Symantec/Altiris Management Platform based solutions, such as Server Management Suite, Asset Management, and Workflow.
  • Experience with sysprep and preparing images for deployment in Windows 7.
  • Experience in a Microsoft Active Directory environment, including in depth knowledge of group policy and DNS.
  • Experience in a network environment, especially with firewalls, PXE booting, and Wake on LAN.
  • Familiarity with software packaging and formats such as MSI, and troubleshooting installation of software packages.


Preferred Certifications:

  • Symantec/Altiris IT Management certifications such as SMP/CMS/NS
  • Microsoft Certified Solutions Expert (MSCE) 2003 or higher
  • Microsoft Certified IT Professional (MCITP)
  • Microsoft Certified Database Administrator (MCDBA)
  • Cisco Certified Network Associate (CCNA)

Applicant selected will be subject to a government background investigation and must be able to obtain a U.S. Government public trust clearance, which requires US citizenship.

To apply, please access our website, and click on “Careers”

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Additional Information

All your information will be kept confidential according to EEO guidelines.