Customer Service Representative

  • Interlochen, MI
  • Part-time

Company Description

Interlochen Center for the Arts is the recipient of the National Medal of Arts and the only organization in the world that brings together: a 2,500-student summer camp program; a 500-student fine arts boarding high school; opportunities for hundreds of adults to engage in fulfilling artistic and creative programs; two 24-hour listener-supported public radio stations (classical music and news); more than 600 arts presentations annually by students, faculty and world-renowned guest artists; a global alumni base spanning eight decades, including leaders in arts and all other endeavors. For information, visit Interlochen online at


Interlochen Center for the Arts includes:


Interlochen Arts Academy

Interlochen Arts Academy, a fine arts boarding high school, offers the highest quality artistic training combined with comprehensive college-preparatory academics. The Academy also offers post-graduate opportunities.


Interlochen Arts Camp

Young artists from around the world gather at Interlochen each summer to learn, create and perform alongside leading artists and instructors. Programs are offered to students in grades three through twelve.


Interlochen College of Creative Arts

Adult artists thrive on opportunities to learn and express themselves creatively. The College of Creative Arts offers programs in a variety of arts disciplines.


Interlochen Public Radio

Classical Music: 88.7 FM, Interlochen; 88.5 FM, Mackinaw City; and 100.9 FM, East Jordan/Charlevoix

News Radio: 91.5 FM, Traverse City; 90.1 FM, Harbor Springs/Petoskey; 89.7 FM, Manistee/Ludington

Streaming online at  Through two listener-supported broadcast services, Interlochen Public Radio (IPR) connects northwest Michigan with arts, news and culture on a global scale. IPR also gives significant focus to local and regional news, information and artists.


Interlochen Presents

Interlochen brings dozens of world-renowned artists to northwest Michigan, enhancing the region’s position on the global arts map. Interlochen presents more than 600 events each year by students, faculty and guest artists, making Interlochen one of the nation’s largest arts presenters.

Job Description

The customer service representative interacts with customers on behalf of Interlochen Center for the Arts.  They provide information about Interlochen related products and services as well as respond to customer questions or concerns.

Duties and Responsibilities:

  • Answering phone with a positive, “I can help” attitude.
  • Opening and Closing register, including money handling.
  • Cashiering
  • Ability to upsell.
  • Packaging and shipping of customer orders.
  • Basic math skills
  • Computer skills
  • Deliver the culture of Interlochen Center for the Arts to students, guests, faculty, and staff.


  • Strong verbal communication skills with ability to use multifaceted phone system.
  • High school diploma or equivalent.
  • Basic retail math
  • Computer knowledge is required.
  • Point of sale experience preferred.
  • Retail experience preferred.
  • Must have a valid driver’s license. 

Additional Information

Compensation and Benefits: 

This is a seasonal hourly paid position beginning April 1 through August 10.  Hourly rate dependent on experience.  Work week schedule will be up to 40 hours per week as dictated by the needs of the business.  (During the summer and other critical times, additional hours will be required including weekends and holidays).

The search will remain open until filled with a priority deadline of resume review being March 10th, 2013.