As a digitally-focused management consultancy, we do more than strategy. From strategy and design to architecture and development, we deploy senior, cross-functional teams to work hip-to-hip in the trenches with client teams. 

Founded in 2003, Intevity (previously Twin Technologies) is a full service, digitally-focused management consultancy based in Boston, MA with remote offices and employees throughout the eastern and central US (Baltimore, Chicago, D.C., New York). Intevity focuses on both Commercial and Public Sector clients, with deep expertise in retail, software, and government. Intevity has key vendor partnerships with Adobe, AWS, and Salesforce. 

We work on all phases of projects, from early discovery and design to strategy to execution. We are known for our vulnerability-based culture, high levels of craftsmanship, innovation, and trust; being able to truly connect with the needs and spot the real reasons why an organization is being held back from achieving their goals. 

We specialize in digital transformation in retail, software, and government. We align audiences, optimize processes and build custom, cutting-edge experiences on leading platforms—all while helping businesses increase velocity while reducing organizational risk. 

As an agile company, Intevity is committed to continually growing and evolving with the market to provide an environment where creativity, leadership, mentoring, planning, and resources are in place to achieve our shared goals.

As a key member of the Experience team, you will work closely with a team of strategists, developers, and leaders to create world-class digital experiences for our commercial and government clients, built upon a deep understanding of the customer and their needs. You will help create online experiences that are both delightful and intuitive to use.

So who are you? 

You’re thoughtful. You’re charismatic and understand that communicating a design to stakeholders is as important as the design itself. You believe in elegant, interactive interfaces. You’re an advocate for both the user and usability. You put yourself in your client’s shoes and look for ways to improve their workflows and meet their needs. You ask questions and look things up when you don’t know the answer. You “share early and share often” and abhor BUFD (and know what that means). 

You consider yourself a well-rounded UXer. You love working as part of a team and problem-solving core business challenges. You are able to dream blue sky and be forward-thinking and innovative when it comes to customer needs, but you’re also able to prioritize value and execute within constraints when it’s needed.  Balance for you is key. You’re focused on outcomes instead of deliverables. 

Here are some of the things you will do on a regular basis:

• Serve as a subject matter expert in UX, interaction design, information architecture, and user research

• Brainstorm and ideate with clients and customers to explore possibilities

• Craft, develop and tell cohesive stories about proposed solutions and related outcomes

• Create and optimize user workflows, interfaces, and processes into an intuitive / delightful user experience using the tools necessary to get the job done (e.g. low fidelity mockups, wireframes, clickable prototypes, personas, user stories, storyboards, etc.)

• Work closely with software delivery teams to ensure your designs are implementable within the technical architecture 

• Collaborate internally on design collateral (e.g. Powerpoint presentations, one-pagers)

• Provide thought leadership and participate in industry events

• Serve as a UX leader and mentor to your teammates

Expectations:

Being remote allows our employees to live where they want to. Working remotely is not for everyone but it allows us to spend less time commuting and more time on the things that really matter.  We believe this is essential to supporting a workforce that can achieve a healthy work-life balance. In exchange, we ask that you are geographically located somewhere in the Northeast, within driving distance of a major airport so you can travel to client sites or team meet-ups when needed. 

What’s does this mean for you?  You get to work from where you need or want to work. Each team member is provided the tools, infrastructure, and support to create a productive, professional work from home office environment. We observe and operate standard East Coast working hours to support the majority of our clients and our teammates. We also provide some flexibility for daily schedules to accommodate one’s personal obligations to home and family life.

We recognize that working remotely isn’t always easy; the remote work model encourages independent thinking but requires increased professional accountability and self-discipline.  We are an outcome-focused team and work to get the job done. We champion a culture of transparency and openness.  

While travel is part of the job requirement to service clients and team build, we ensure it is asked for and planned as thoughtfully as possible.  Travel amounts do vary by engagement, but a senior designer can expect to travel on every other month for 2-3 days to build client relationships, team relationships, present deliverables, or perform user research.

It took you years (seven or more) to develop your skills and knowledge. While there is no single mold for what we are looking for, here are some of the things that we consider important:

• Several years of relevant practical experience, in interaction design, information architecture, and/or user experience and design; even better if you have the experience and a degree in the field

• Self-starter with strong communication, listening, and conceptual skills

• Experience leading projects and interfacing directly with clients

• Experience mentoring junior resources and growing UX and experience skills within your team to become more cross-functional 

• Comfortable taking on potentially unfamiliar problems with unfamiliar technologies

• Direct, hands-on, experience in several of the following categories:

  • Must Haves

    • Lean UX and Design Thinking

    • Interaction Design

    • Information Architecture

    • User Research

    • Accessibility / 508 Compliance 

    • Prototyping

    • Experience with tools like Sketch, Invision, Adobe Creative Suite, Microsoft Powerpoint

  • Nice to Haves

    • Visual Design

    • Agile / Scrum processes

• Willingness to travel (onsite travel to customer locations at key intervals is desired)

• A desire to learn, experiment with and master new skills

• Candidate must live in Northeast US; ideally Washington DC

• All candidates must be legal US Citizens and willing to undergo a background check if working with government clients

• This is a Full-time Position, but contract-to-hire will be considered

Intevity offers a competitive and comprehensive employee compensation and benefits package that includes base salary, medical, dental and vision insurance, long and short-term disability insurance, life insurance, 401k program with company match, and an open PTO plan.

Intevity is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, disability, or protected veteran status.