Engagement Lead/Director

  • Main Street, Boston, MA, United States
  • Full-time

Company Description

As a digitally-focused management consultancy, we do more than strategy. From strategy and design to architecture and development, we deploy senior, cross-functional teams to work hip-to-hip in the trenches with client teams. 

Founded in 2003, Intevity (previously Twin Technologies) is a full service, digitally-focused management consultancy based in Boston, MA with remote offices and employees throughout the eastern and central US (Baltimore, Chicago, D.C., New York). Intevity focuses on both Commercial and Public Sector clients, with deep expertise in retail, software, and government. Intevity has key vendor partnerships with Adobe, AWS, and Salesforce. 

We work on all phases of projects, from early discovery and design to strategy to execution. We are known for our vulnerability-based culture, high levels of craftsmanship, innovation, and trust; being able to truly connect with the needs and spot the real reasons why an organization is being held back from achieving their goals. 

We specialize in digital transformation in retail, software, and government. We align audiences, optimize processes and build custom, cutting-edge experiences on leading platforms—all while helping businesses increase velocity while reducing organizational risk. 

As an agile company, Intevity is committed to continually growing and evolving with the market to provide an environment where creativity, leadership, mentoring, planning, and resources are in place to achieve our shared goals.

Job Description

In this leadership role, you will strategically manage, consult on, and execute enterprise digital engagements within our rapidly growing digital consulting offering. You will drive strategic alignment between our clients and teams, while overseeing complex projects and developing outstanding cross-functional teams.

Key Responsibilities:

  • Define and execute strategic digital visions for Fortune 1000 clients

  • Develop and nurture client partnerships by demonstrating constant and continued value

  • Align executive business objectives with strategic program goals and individual project initiatives

  • Lead new business development, pipeline and business planning

  • Develop, inspire, and cultivate cross-functional teams in a complex, fast paced environment

  • Work collaboratively with client and our delivery teams to create estimates that accurately reflect scope and effort

  • Manage engagements as well as teams comprised of developers, designers, and strategists 

  • Mentor junior resources and grow skills within your team to become more cross-functional

Qualifications

  • 8+ years of consultative experience managing multi-year client relationships and developing innovative digital solutions for Fortune 500 clients 

  • Ability to identify organizational weaknesses and transform them into strengths by addressing the technical and human aspects of the business (e.g. Aligning organizational structures and teams around value streams to reduce friction, improve velocity, and unlock growth)

  • Expertise aligning cross-functional teams to structures that support the organization mission and value streams 

  • Proven track record in creating foundational models related to program governance and the way work gets done (e.g. common language, accountability and decision-making frameworks, and requirement intake and prioritization)

  • Ability to drive adoption of key initiatives at the enterprise level while minimizing organizational disruption

  • Comfortable taking on potentially unfamiliar problems with unfamiliar technologies

  • Experience leading ecommerce, content management, digital asset management, or other enterprise-level digital transformation projects

  • Experience with Design Thinking, SAFe, and similar

  • A thorough understanding of Agile principles and an ability to articulate concepts and coach both our internal and client teams 

  • Expertise in solution-selling strategies, tactics and business value selling

  • Communication excellence with strong listening, writing, verbal, and presentation skills

  • Willingness and ability to be on site at the client location(s) as needed 

  • Willingness to travel to additional customer locations at key intervals 

  • All candidates must be legal US Citizens and willing to undergo a background check if working with government clients

Expectations: 

Being remote allows our employees to live where they want to.  It means being able to have the lifestyle that you choose. Working remotely is not for everyone but it allows us to spend less time commuting and more time on the things that really matter.  We believe this is essential to supporting a workforce that can achieve a healthy work-life balance. In exchange, we ask that you are geographically located somewhere in the Northeast - Mid Atlantic US, within driving distance of a major airport so you can travel to client sites or team meet-ups when needed. 

What’s does this mean for you?  You get to work from where you need or want to work. Each team member is provided the tools, infrastructure, and support to create a productive, professional work from home office environment. We observe and operate standard East Coast working hours to support the majority of our clients and our teammates. We also provide some flexibility for daily schedules to accommodate one’s personal obligations to home and family life. 

We recognize that working remotely isn’t always easy; the remote work model encourages independent thinking but requires increased professional accountability and self-discipline.  We are an outcome-focused team and work to get the job done. We champion a culture of transparency and openness.  

While travel is part of the job requirement to service clients and team build, we ensure it is asked for and planned as thoughtfully as possible.  Travel amounts do vary by engagement, but an Engagement Director can expect to travel [~2x month for 2-3 days] on average to [build client relationships, team relationships and hold workshops in-person]. 

Additional Information

Intevity offers a competitive and comprehensive employee compensation and benefits package that includes base salary, medical, dental and vision insurance, long and short-term disability insurance, life insurance, 401k program with company match, and an open PTO plan.

Intevity is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, disability, or protected veteran status.