Director of Sales Strategy

  • Full-time

Company Description

At Invoca, we are always seeking energetic and talented individuals to join our team! Invoca was founded in 2013 by the successful team of technology executives at RingRevenue, who built their prior startup into a multi-hundred million dollar public company. Headquartered in beautiful downtown Santa Barbara, Invoca is the industry-leading provider of enterprise inbound call marketing solutions. Our patent protected technology is the cloud marketing solution that optimizes the inbound call channel, delivering better customers faster. We are passionate about developing customer-driven solutions that enable businesses to increase sales, strengthen consumer loyalty and improve the efficiency of their ad spending.

 

As a team, we work hard in a fun and dynamic atmosphere. Our headquarters in Santa Barbara is right downtown, within a few minutes walk to great restaurants and shopping, the Farmer's Market and Stearn's Wharf. For the qualified candidate, we offer a casual yet energetic work environment, competitive compensation, growth opportunities, medical benefits, paid time off and the opportunity to be an owner of an exciting company through stock options.

 

Did we mention we all love working here, and our clients love working with us too? 

Invoca Offers:

  • Great benefits.
  • Best work environment in Santa Barbara (by far)
  • 401(K) with company matching
  • Catered team lunches
  • Onsite Pub
  • Located close to everything in downtown Santa Barbara

 

To all recruitment agencies not contractually engaged with Invoca: Invoca does not accept agency resumes. Please do not forward resumes to our jobs alias, Invoca employees or any other company location. Invoca is not responsible for any fees related to unsolicited resumes.

 

Job Description

Responsibilities include:

  • Track the drivers of sales productivity (pipeline, sales cycle, close rate, deal size) and run programs to increase revenue per rep.
  • Create the coverage model, aligning hiring, quotas, compensation and territories to company goals (and investment in pipeline generation)
  • Refine the go-to-market model, aligning hiring & roles to the market opportunity. Define an engagement model that includes field reps, inside sales, sales engineers, and customer success managers.
  • Define and maintain a simple account ownership model in Salesforce CRM, enforcing best practices for data quality throughout the organization.
  • Leverage productivity metrics to develop and manage sales compensation plans, quotas, and incentive promotions.
  • Collaborate with Marketing to train Sales with effective collateral, content, demos, objection handling, pricing, and deal support.
  • Identify the key metrics for business health and fully understand what drives those metrics; get the business to the point where you can look at the drivers and not just report the actuals
  • Build an analytical framework for providing data-driven insights to: a) optimize existing resources; b) prioritize investments; and c) identify broken processes, missed handoffs, etc.
  • Own the customer lifecycle - helping leadership to understand the proficiency with which we turn interest into order forms, activations into high adoption, renewals into add-on sales
  • Drive strong CRM usage across all customer-facing roles - with clear methodology on sales stages, competitor identification, pipeline management (by month) and forecast categories
  • Establish approvals and escalation paths for pricing, revenue recognition, and basic contract terms like length and billing frequency. 
  • Work with product marketing to deliver, and assess the effectiveness of, our pricing and packaging, sales enablement, competitive intel, and deal support.

 

Qualifications

Qualifications:

  • 10 years plus of progressive experience in high-tech, preferably SaaS, or consulting.
  • Detailed understanding of sales process, sales forecasting, Salesforce CRM, territory management, and incentive compensation required.
  • Strong strategic, analytical, and financial modeling skills.
  • Strong written, verbal, and interpersonal skills.
  • Experience hiring and developing a team.
  • Experienced in presentations to senior executives.
  • Bachelors degree required, MBA preferred.

 

Additional Information

All your information will be kept confidential according to EEO guidelines.