Invoca was founded by a successful team of technology executives who built their prior startup into a multi-hundred million dollar public company. Headquartered in beautiful downtown Santa Barbara, Invoca is the industry-leading provider of enterprise inbound call marketing solutions. Our patent protected technology is the cloud marketing solution that optimizes the inbound call channel, delivering better customers faster. We are passionate about developing customer-driven solutions that enable businesses to increase sales, strengthen consumer loyalty and improve the efficiency of their ad spending. Named to the 2014 Inc. 500 list of fastest-growing private companies, Invoca offers great opportunities to succeed in a world-class culture.

As a team, we work hard in a fun and dynamic atmosphere. Our headquarters in Santa Barbara is right downtown, within a few minutes walk to great restaurants and shopping, the Farmer's Market and the beach. For the qualified candidate, we offer a casual yet energetic work environment, competitive compensation, growth opportunities, great benefits, paid time off and the opportunity to be an owner of an exciting company through stock options.

Did we mention we all love working here, and our clients love working with us too? 

As an Associate Customer Success Representative, you'll use Invoca’s software for ad hoc projects. Working in a fun and fast-paced office, you’re a team player capable of juggling multiple tasks at once while meeting deadlines. This is an entry level position and the ideal candidate has a knack for learning new software applications (mobile or desktop).  

Responsibilities:

• Acquire and maintain an understanding of Invoca’s products and industry knowledge 

• Create campaigns and generate reports in Invoca’s Call Intelligence Suite 

• Interact with cross team work groups including Onboarding, Account Management and Support

• Track all activity in CRM and ticketing systems

• Deliver projects within agreed upon deadline

• Solid verbal and written communication skills 

• Basic understanding of HTML, JavaScript or the equivalent

• Ability to juggle multiple projects with minimal supervision

Invoca Offers:

• Competitive salary and performance compensation
  
• Stock options in a fast-growing company
• Excellent medical benefits and paid time off
• 401K plan with company matching
• The chance to work closely with a management team with big wins under its belt
• Onsite employee Pub!
• Be part of dynamic team in the best work environment in Santa Barbara
• If you’re a smart, motivated, high-integrity rock star, come join our team!

To all recruitment agencies not contractually engaged with Invoca:Invoca does not accept agency resumes. Please do not forward resumes to our jobs alias, Invoca employees or any other company location. Invoca is not responsible for any fees related to unsolicited resumes.