Founded in 2008 and headquartered in Santa Barbara, California, Invoca helps the modern marketer drive inbound calls and turn them into sales. Our platform delivers the inbound call intelligence required for marketers to optimize customer engagement and sales beyond the click. From attribution to intent, marketers gain a complete understanding of the customer’s journey across digital, mobile and offline touch points so they can optimize their marketing spend, drive quality inbound calls and deliver a better customer experience.

Invoca is successful because of our people, whom we consider world class. We are all dedicated to building a great company and product while providing growth opportunity and learning for all of our dedicated team members. We are different, we are innovative, we are customer focused and dedicated to winning. 

We are here to...

• To develop outstanding and innovative technology, as the means to solve our customers' problems.
• To win by playing fair. We challenge ourselves to be the best and do what it takes to triumph, without compromising our integrity.
• To consistently exceed our customers' expectations. We strive to deliver the best possible customer experience, from the smallest detail to the largest deal.
• To have fun. We're in this for the long haul, so we better love what we do and enjoy doing it together.

Join us and add to our culture, we seek your input and contribution to our success.

We seek a Cloud Operations Engineer to join our growing distributed dev/ops team. In this hands on role you will design, manage and implement all aspects of our cloud presence in Amazon Web Services. We use entirely Linux servers to run our Ruby on Rails based application as well as our real-time telephony servers. Our product is Software as a Service so we need to always be in service using rolling upgrades.

Responsibilities:

• Work with CTO, development, and product management to design and build a world class SaaS web and telecom infrastructure.
  
• Ensure high availability and 24x7 monitoring
• Design and implement security policies and best practices
• Continually improve operational processes and procedures

Key Experience:

• Linux + Open source
  
• Network design across multiple data centers for high availability
• Web services behind a load balancer
• Security policies and auditing
• Performance investigation and tuning
• Telecom experience a plus

• Technical college degree or equivalent experience
• Minimum 3 years of experience in a Linux/Open source environment
• Red Hat Certification a plus
• Amazon or other cloud experience

Invoca Offers:

• Competitive salary and performance compensation
  
• Stock options in a fast-growing company
• Excellent medical benefits and paid time off
• 401K plan with company matching
• The chance to work closely with a management team with big wins under its belt
• Onsite employee Pub!
• Be part of dynamic team in the best work environment in Santa Barbara
• If you’re a smart, motivated, high-integrity rock star, come join our team!

To all recruitment agencies not contractually engaged with Invoca:Invoca does not accept agency resumes. Please do not forward resumes to our jobs alias, Invoca employees or any other company location. Invoca is not responsible for any fees related to unsolicited resumes.