Founded in 2008 and headquartered in Santa Barbara, California, Invoca helps the modern marketer drive inbound calls and turn them into sales. Our platform delivers the inbound call intelligence required for marketers to optimize customer engagement and sales beyond the click. From attribution to intent, marketers gain a complete understanding of the customer’s journey across digital, mobile and offline touch points so they can optimize their marketing spend, drive quality inbound calls and deliver a better customer experience.

Invoca is successful because of our people, whom we consider world class. We are all dedicated to building a great company and product while providing growth opportunity and learning for all of our dedicated team members. We are different, we are innovative, we are customer focused and dedicated to winning. 

We are here ...

• To develop outstanding and innovative technology, as the means to solve our customers' problems.
  
• To win by playing fair. We challenge ourselves to be the best and do what it takes to triumph, without compromising our integrity.
• To consistently exceed our customers' expectations. We strive to deliver the best possible customer experience, from the smallest detail to the largest deal.
• To have fun. We're in this for the long haul, so we better love what we do and enjoy doing it together.

Join us and add to our culture, we seek your input and contribution to our success.

• Own and facilitate a portfolio of projects, including major strategic initiatives and advanced implementations, to be completed on time and within a set budget
• Work collaboratively with the Technical Solutions engineers in technical problem solving to construct detailed project plans
• Manage prospect and customer expectations by establishing and communicating project timelines 
• Deliver highly-technical customer support and consultative services for internal teams by becoming an expert in the Invoca product and integrated partner solutions
• Understand the marketing technology ecosystem and how these technologies can be leveraged in conjunction with Invoca for advising integration-related needs 
• Act as a point of escalation for customers by providing guidance and recommended best practices with regard to Invoca’s technology and front-end web development
• Assess risks, qualify, and scope new technical projects identified by the Implementation and Customer Success teams
• Assist in writing test plans and QA for the Technical Solutions rails application
• Ensure deliverables from the Technical solutions engineering team are high quality and clearly documented

• 2+ years of technical project management, integrations, or implementation experience
• Functional knowledge of integration systems, with experience integrating enterprise software to various software solutions
• Excellent oral and written communication skills - ability to effectively communicate across third parties and technical and business product managers
• Strong organizational and analytical skills. Ability to work at a highly-detailed level.
• Experience in scoping, clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing teams
• Critical thinking, and complex problem solving required
• Knowledge of the online marketing technology landscape required
• Knowledge and experience using APIs and JavaScript required
• Customer first mentality; ability to empathize and create customer loyalty
• Ability to review code with team members and help drive solutions a plus
• Knowledge of the agile software development process a plus
• Background in computing, telecom, mobile, or digital media a plus

Invoca Offers:

• Competitive salary and performance compensation

• Stock options in a fast-growing company

• Excellent medical benefits and paid time off

• 401K plan with company matching

• The chance to work closely with a management team with big wins under its belt

• Onsite employee Pub!

• Be part of dynamic team in the best work environment in Santa Barbara

• If you’re a smart, motivated, high-integrity rock star, come join our team!

To all recruitment agencies not contractually engaged with Invoca: Invoca does not accept agency resumes. Please do not forward resumes to our jobs alias, Invoca employees or any other company location. Invoca is not responsible for any fees related to unsolicited resumes.