JeffreyM Consulting is a leader in providing end-to-end staffing augmentation for companies and industries of all types and sizes. We specialize in strategic consulting services with over 10+ years of experience partnering with the largest software company in the world. Yet we also engage in Direct to Hire and Contract to Hire staffing models so our people have the flexibility to work in any environment they choose. We are a company of experts driven by a passion to share our knowledge and create impact both at work and also in our communities too. We do this by aligning our expertise to several practice areas across Digital, Channel, Marketing and Business Operations. If you want to be a part of a fun, flexible, innovative and driven group of people who care about customers helping them to solve challenging business problems, then JeffreyM Consulting is the right place for you!

Do you love to Tweet? We are looking for a Social Media Community Manager who will be responsible for the execution of strategic social media engagement, content delivery and outreach to help our client meet their goals. The ideal candidate is passionate about social media and its ability to engage with customers.

Responsibilities:

• Manage branded social media channels (Twitter, Facebook, LinkedIn) on client’s behalf
• Monitor conversations across social media and address important mentions in real-time through engagement, escalation, or documentation
• Respond to complaints, requests, and mentions of advocacy in owned and earned social media in real-time
• Posting to social channels: maintain a consistent voice across channels aligned with branding and target audience
• Discover trending topics, community needs, and interests of clients’ audience across social media, adjusting content and messaging accordingly
• Generate insight into community performance and provide recommendations for improvement
• Create social media reports and aggregate data into actionable insights to inform marketing
• Attend all status meetings and client meetings/ calls

• 1+ years of professional level social media experience
• Related experience or education in the field of marketing, communications, advertising or consulting
• 4 year BA/BS degree in related field required
• Experience in social media and online engagement tools, preferably Sprinklr
• A driving passion for social media, building community, interacting with various audiences
• Strong verbal and written communication skills
• Excellent organizational, time and self-management skills
• Strong sense of initiative and ability to work under pressure on multiple projects
• Advanced computer literacy in a Microsoft Office environment

All your information will be kept confidential according to EEO guidelines.