JeffreyM Consulting is a leader in providing end-to-end staffing augmentation for companies and industries of all types and sizes. We specialize in strategic consulting services with over 10+ years of experience partnering with the largest software company in the world. Yet we also engage in Direct to Hire and Contract to Hire staffing models so our people have the flexibility to work in any environment they choose. We are a company of experts driven by a passion to share our knowledge and create impact both at work and also in our communities too. We do this by aligning our expertise to several practice areas across Digital, Events, Channel, Marketing and Analytics. If you want to be a part of a fun, flexible, innovative and driven group of people who care about customers helping them to solve challenging business problems, then JeffreyM Consulting is the right place for you!

Our south-end client is looking for a Customer Service Representative to provide support to our sales team.

We are looking for previous customer service experience in an office setting. 

Primary Responsibilities

• Answering phones and directing calls to the relevant people

• Handling customer inquiries and all aspects of customer service

• Processing of customer orders via fax, email, web, and telephone

• Provide administrative support to management, sales, and purchasing staff

• Maintaining and updating company sales database

Secondary Responsibilities

• Providing timely follow-up to customer quotes and purchases

• Generating customer quotes

• Assist with packaging and shipping as needed

*LOCAL CANDIDATES ONLY PLEASE

Job Qualifications

• 1-2 years of experience in an office setting working in a Customer Service department

• Proof reading skills

• Ability to work in a fast paced entrepreneurial environment 

• Self-starter and manage time wisely 

• Organizing and Planning

• Multi-task, team orientated, attention to detail

• Excellent English communication skills (verbal & written)

• Experience with Microsoft Office (Word, Excel, Outlook)

All your information will be kept confidential according to EEO guidelines.