JinkoSolar is one of the world's leading PV Solar panel manufacturers, with a strong and growing presence across the globe.  With a vertically integrated model, producing high quality crystalline ingots, wafers, cells and mono- and multi-crystalline PV panels.  We employ over 10,000 individuals throughout our offices in Asia, Europe, Africa and North America, and continue our growth by expanding into South America in 2013.  As one of the largest manufacturing bases for solar products, we also established a global R&D center in partnership with leading universities to engage in continuous technology innovation to high-power, best-matched solar solutions for customers.  For every member of our staff, solar energy is not just a business.  It is also a means of contributing to a greener tomorrow through persistent efforts and passion.  "We build your trust in the sun" is our core value.  We continuously innovate and provide the highest quality PV products and services to deliver the best solar energy solutions for our partners.  For more information, please visit: www.jinkosolar.com

JinkoSolar US Inc is seeking an highly experienced and driven individual looking to further their business career in the dynamic US PV Solar industry as a Senior Business Operations Specialist. The Senior Business Operations Specialist will understand the “opportunity-to-order-to-execution“ stages of sales, will have familiarity with Jinko sales accounts and will ensure the accuracy of data needed for robust sales reporting, order and billing processing, and customer/partner Project Management. The work environment is fast paced, energetic and enthusiastic and is ideal for like-minded individuals.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Collaborate with Sales team to to ensure understanding of contract and expectations

• Perform Project Management, customer service, ensure customer satisfaction from initial planning to final project module delivery and customer payment.

• Understand and communicate special customer requiments to other deparments of Jinko; obtain approvals as needed

• Work closely with internal department teams and customers to ensure all contracts are executed accurately, in a timely manner, and comply with the company guidelines

• Monitor and communicate to customer detailed progress on deliveries to ensure compliance with the pre-determined execution plan.

• Coordinate with Logistics team to ensure shipping documents and schedule satisfies contractual obligations

• Make timely billing requests to Finance upon delivery and receipt of proof of delivery

• Provide lien waiver documents and assist A/R in pursuing timely payments from the customer

• Carry out all steps of project execution and provide formal notice to customers as needed

• Provide weekly status reports to Business Operations Manager

• Work with overseas teams as needed

QUALIFICATIONS & REQUIREMENTS

• Bachelor’s Degree or 4 years of relevant work experience in lieu of Bachelor’s Degree 

• 5+ years of experience, with a background in/or general understanding of Sales Operations, Customer Service and/or Contract Administration strongly preferred

• Strong previous experience in US Operations & Logistics required

• Strong written and verbal communication skills, with a focus on customer service and satisfaction

• Strong computer proficiency, including MS Office Suite, with strong Excel skills

• Experience and understanding of CRM/ERP systems preferred

• Team player, though able to work independently with little supervision. Team management experience a plus.

• Ability to work with all levels of employees, cross-departmentally and cross-culturally

• Strong attention to detail required

• Individual must be able to provide proof of eligibility to work in the US

JinkoSolar's US headquarters is located in San Francisco, CA.