Our client is a national leader in the design, installation, and service of integrated security solutions for commercial and enterprise environments. With decades of experience and a strong reputation for reliability, they partner with some of the largest brands across retail, corporate, and industrial sectors. Their team is committed to delivering best-in-class service, cutting-edge technology, and long-term client satisfaction.

We are seeking a skilled and customer-focused Field Service Technician to join the team in supporting commercial clients with the maintenance and repair of advanced security systems. The ideal candidate will have hands-on experience with systems such as IP-based video surveillance, access control, burg alarm, and related low-voltage technologies.

• Service and troubleshoot a wide range of commercial security systems including IP cameras, access control systems, VMS, intercoms, and electrified door hardware.

• Conduct routine inspections, testing, and preventive maintenance to ensure system functionality and compliance with standards.

• Diagnose, repair, and maintain low-voltage circuits, sensors, and wiring based on system schematics and manufacturer guidelines.

• Install and program components including keypads, backup batteries, sirens, and door locking mechanisms.

• Document service calls and system updates clearly and accurately.

• Provide on-site and remote technical support to clients, including basic user training and troubleshooting assistance.

• Ensure adherence to safety protocols, building codes, and system specifications during all service work.

• 3+ years of experience servicing commercial security systems.

• Hands-on expertise with Lenel and Brivo access control platforms.

• Strong knowledge of CCTV, IP networks, and low-voltage electronics.

• Ability to read and interpret wiring diagrams, technical manuals, and schematics.

• Comfortable using hand and power tools safely and efficiently.

• Excellent problem-solving skills and a customer-first attitude.

• Valid driver’s license and clean driving record.