An experienced Food manufacturer in Lebanon

Responsibilities:

• Connect with customers and carry out survey when needed
• Handle orders by telephone, e-mail
• Handle all complain immediately and ensure that both company and customer are getting their fair value
• Issue PI’s as per sales team guidance
• Follow-up with clients to confirm orders and delivery dates
• Receive and respond to clients inquiries on account balances, transaction details, statements and fees
• Follow up with clients for payments on a weekly basis based on Overdue report
• Deal with customers complaints while keeping Regional Sales Manager and Commercial Advisors aware
• Coordinate with Quality Assurance,  Operation and logistics Departments in order to ensure that products are ready and are up to customer expectations before delivery
• Update client database on a monthly basis
• Update sales report upon loading and issue sales report on a monthly basis
• Update sales forecast report on a Monthly basis
• Travel arrangements, follow-up visa requirements
• Issue all needed Logistics documents
• Make sure all needed documents are correct and received on time to avoid any kind of clearance delays or demurrage
• Make sure all orders are delivered on time and at best cost and as per delivery schedule
• Other duties as assigned

Requirements:

•  Bachelor degree or equivalent in Business Administration or any related field
• 1 – 3 years of related experience
• Excellent written & Spoken skills in English, French and Arabic
• Good interpersonal and communication skills
• Knowledge of Microsoft office
• Demonstrate respect and business ethics
• Excellent Organizational, Time and Stress Management skills

All your information will be kept confidential according to EEO guidelines.