1. Position Summary:
A Restoration Technician should be able, under the appropriate supervision, to complete all phases of the job from the paperwork through to completion. Due to the nature of the work, often the job sites will be dirty, possibly cold or wet and sometimes unsanitary. All attempts will be made to accommodate requests of workers exposed to these conditions. The work can be very challenging, fun and rewarding. A good attitude, professional work practices and a desire to help people in need are requirements for the job. Be advised, this is not a Monday to Friday, 9 – 5 job!
The Restoration Technician’s role is to perform the day-to-day restoration tasks as assigned by the Operations Department which may include, but is not restricted to, the following duties:
Water Damage Duties:
- Water extraction and removal of water damaged materials.
- Follow written procedures for emergency services.
- Move affected contents.
- Set up and monitor drying equipment.
- Application of antimicrobial products.
- Keep the job sites clean and professional.
- Being available for routine on call rotational emergency services and after-hours work.
- To participate in demolition, remediation, cleaning, packing, moving and being responsible for maintaining a clean and safe job site.
- Updating the Operations Supervisor or Operations Manager on any changes in details of projects.
- Customer Service
- Following written production procedures.
- Daily completion and tracking of job paperwork, timecards, checkout forms, vehicle records and other necessary paperwork.
- Maintenance and cleaning of equipment.
- Vehicle general maintenance and cleaning.
- Facility janitorial work as requested.
- Responsible for providing constructive feedback as to how the company can:
- Provide better service
- Improve efficiency
- Improve the quality of the finished product.
- Assistance with Contents and Cleaning services as required.
- Carpet cleaning duties.
- Other duties as assigned by the Operations Supervisor or Operations Manager.