Sales Engineer

  • Full-time

Company Description

Kaltura’s mission is to power any video experience. Provider of the world’s first Open Source Online Video Platform, Kaltura simplifies the creation of video experiences, and provides tools that facilitate innovative and engaging experiences that create value by engaging hundreds of millions of viewers, improving employee productivity and interaction, and offering disruptive learning solutions to the the digital generation.

Job Description

Here’s the challenge: Most existing networks were never designed to cope with video. You have a defined amount of available bandwidth and 5 times the amount of video to transfer through it. A key aspect of your role is to study the customer’s network diagram, identify the bottlenecks, and using your knowledge of the specs of the Kaltura products, provide a design that will resolve these bottlenecks. 

Can you do this?

Want to work at a company revolutionizing Video? The Sales Engineer is a dynamic, hands-on role that works closely with Kaltura's sales, business development, marketing and product development teams. You are responsible for leading technical conversations with potential customers, and providing general engineering support for all aspects of the relationship. In addition to technical ability, the role requires an understanding of strategic sales, and the ability to communicate complex technical concepts.

Duties and Responsibilities:

  • Demo Kaltura products and speak intelligently to our very different value propositions across our verticals – this requires a deep technical understanding of the Kaltura platform, presentation skills, and sales instincts
  • Provide technical pre-sales and solution engineering support, documenting customer use cases and technical requirements and then proposing a unified solution – meaning you’ll be creating the initial design
  • Lead discovery and design sessions with customers, detailing high level design plans to the Kaltura team through specifications, site diagrams, and wireframes – meaning you’ll have to understand network design and infrastructure, assess technical restrictions, 
  • Create training materials for partner salespeople and sales engineers, including “battle cards” and competitive analysis (requires integration of technical and sales understanding)
  • Train partner technical personnel on the use, setup and support of our products (requires deep technical understanding of the Kaltura platform, presentation skills)
  • Assist in response to RFPs (requires good technical understanding of the Kaltura platform, writing skills, and sales instincts)
  • Appear onsite with partner salespeople to help close high-stakes deals (requires good technical understanding of the Kaltura platform, presentation skills, and sales instincts)
  • Create client demos and supervise of Proof-of-Concept client engagements (requires hands-on technical understanding of Kaltura products)
  • Develop solution architecture for partner integrations (requires high-level technical understanding of Kaltura products and ability to grasp other technologies quickly)

Qualifications

  • Bachelor’s Degree in Computer Science, Technology, Media, or Information Systems
  • 5+ years of experience, preferably in SaaS technology
  • Fluency in English; additional fluency in Japanese (or other language) would be a HUGE plus
  • Familiarity with top delivery products such as Riverbed, BlueCoat, and Cisco 
  • Familiarity with some or all of: Online multimedia platforms, mobile platforms, digital video, web-conferencing
  • Demonstrated leadership and experience in technical pre-sales, product, product marketing, or complex software sales at a leading technology company
  • Experience leading design sessions, documenting use cases, and proposing software solutions
  • Must be comfortable working within a dynamic, changing, and challenging environment where everyone "does it all", and work extensive and unconventional hours
  • Must be willing to travel – about 30%
  • ECDS / CDN expertise would be a huge plus
  • Sense of humor...  :)

Additional Information

All your information will be kept confidential according to EEO guidelines.

■ To join Kaltura’s community visit, www.kaltura.org and www.html5video.org

"Kaltura provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, and military service. In addition to US federal law requirements, Kaltura complies with applicable state and local laws governing nondiscrimination in employment in every location in which it has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training."