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Customer Service Representative

Scranton, PA

Company Description

In 1930, Edward Kane traded his car for a used truck to provide local hauling to valley regions of Northeast Pennsylvania. Today, KANE manages a truckload fleet of 140 power units and 800 trailers and operates over 6.5 million square feet of 3PL warehousing space across 16 U.S. distribution center locations. The company remains family owned and professionally managed.

Job Description

We are seeking a skilled customer service representative to work in our warehouse.   The successful candidate will handle a variety of responsibilities in this diverse position.  Direct e-mail and phone contact with the customer as well as billing and invoicing responsibilities.  There is daily contact with the facility manager and supervisor to manage the shipping and receiving of orders within our system.

Qualifications

The successful candidate will have a minimum of two years of previous customer service experience combined with a demonstrated ability to handling billing and other administrative tasks that require tight turn around times and attention to detail. 

 

  • Verifiable customer service experience
  • Experience with billing/accounts payable
  • Strong computer and data entry skills.  Windows, Word, and Excel required.
  • Strong written and verbal communication skills.
  • Bachelor's degree in business or similar discipline preferred

 

    Day shift position with overtime during peak periods as needed.  Competitive pay.  Strong benefit package including medical, dental, and vision after 90 days.  Company paid life and disability.  Paid time off after 90 days.  401k after 6 months.

    Additional Information

    All your information will be kept confidential according to EEO guidelines.