Patient Service Representative - Internal Medicine - Full Time

  • Full-time

Company Description

Who is KVH...

KVH is an integrated healthcare delivery system that includes 24-hour emergency care, inpatient, and outpatient hospital services through KVH Hospital. Clinics include family medicine, internal medicine, orthopedics, general surgery, women’s health, pediatrics, workplace health and urgent care. Specialty services provide home health and hospice, physical, speech and occupational therapies, and a geriatric nurse practitioner program.

Job Description

The Patient Service Representative is an integral part of the healthcare team. They will be responsible for reception duties, medical records, referrals, pre-authorizations, and scheduling.  This position is also required to work closely with the healthcare team, KVH personnel and external customers.

Qualifications

What is required...

  • High School Diploma or equivalent
  • At least one year of general administrative/clerical or customer service experience
  • Current computer experience (medium to expert level) in Microsoft products
  • Demonstrated knowledge of Medical Terminology
  • Previous cash-handling experience

What is preferred...

  • Some college coursework
  • Bilingual
  • Previous medical office experience with exposure to some or all of the following; medical records, insurance verification and pre-authorization fundamentals, scheduling, high-volume phone systems, and/or medical transcription

Additional Information

Wage:  Wage range starts at $15.58/hour; actual starting wage will depend on years' of applicable experience. 

FTE:  1.0 = 40 hours/week

Shift:  Monday - Friday; 8:00a - 5:00p with one-hour for lunches

Benefits:  This position is eligible for benefits.