Patient Service Representative - Pediatrics - Full Time

  • 611 S Chestnut St, Ellensburg, WA 98926, USA
  • Full-time

Company Description

KVH is an integrated healthcare delivery system that includes 24-hour emergency care, inpatient, and outpatient hospital services through KVH Hospital. Clinics and services provided include family medicine, internal medicine, a geriatric nurse practitioner program, home health and hospice, physical therapy, orthopedics, general surgery, pediatrics, women’s health, and urgent care.

Kittitas Valley Healthcare expects all employees to uphold our Vision & Mission. The KVH Vision, Mission & Guiding Principles can be found at

Job Description

The Patient Service Representative is an integral part of the healthcare team. They will be responsible for reception duties, medical records, referrals, pre-authorizations, and scheduling.  This position is also required to work closely with the healthcare team, KVH personnel and external customers.  This position will "float" to all KVH clinics.


What is required...

  • High School Diploma or equivalent
  • At least one year of general administrative/clerical or customer service experience
  • Current computer experience (medium to expert level) in Microsoft products
  • Demonstrated knowledge of Medical Terminology
  • Previous cash-handling experience

What is preferred...

  • Some college coursework
  • Bilingual
  • Previous medical office experience with exposure to some or all of the following; medical records, insurance verification and pre-authorization fundamentals, scheduling, high-volume phone systems, medical transcription.

Additional Information

Wage:  Wage range starts at $15.58/hour.  Actual wage will be based on years' of applicable experience. 

FTE: 1.0 = 40 hours/week

Shift: Monday - Friday; 8:00a - 5:00p

Benefits:  This position is benefits eligible.