The Collections Specialist is responsible for the bill to cash management cycle once the order is entered in the business system and includes accounts receivable, collection and record retention management as it relates to the accounts assigned.
The Collections Specialist provides support for collections management, tracking and issue resolution. Leveraging communication skills, the Collections Specialist problem solves issues as they arise as part of day-to-day activities, masters the technical elements of the information and transaction systems and seeks to generate ideas and information regarding continuous improvement of controls and the customers' financial and logistical operations as it relates to Kraft.
1) Total Bill to Cash Management:
•Complete understanding and ownership of the credit & receivable cycle.
•Invoicing and payments, cash control and delivery summary management, collection of accounts receivable and department internal controls.
•Complete understanding of Transaction and General Ledger systems as well as Risk Management and Reporting tools
•Key measurements: AR$, DSO, IPC, WADTP, Deductions $, Past Due
2) Business Team Involvement
•Interacts with all Operation Customer Service teams and Customer teams, providing lead knowledge as it relates to the bill to cash cycle.
•Supports the Customer Business Team's in achieving receivable targets by providing reporting and provides lead on tasks related to job responsibilities.
•Supports and provides leadership as required on AR initiatives in conjunction with the Credit risk team, the Customer Finance Manager, and Sales Finance