Deployment Specialist

  • Full-time

Company Description

Are you inspired by how robotics will change the world? Are you excited about real world applications for robotics? Would you like working directly with leading e-commerce companies who are deploying robotics? If you answered yes to any of these questions, you will be interested in one of our exciting Deployment Engineering positions! This is an opportunity to be part of a very smart team deploying a cutting edge robotics solution to address real-world challenges in e-commerce fulfillment warehouses for major global brands.

Job Description

As a Deployment Specialist with Locus Robotics, you will collaborate with a talented team to do on-site deployments of our LocusEmpower robotics solutions at customer sites. This job requires a unique combination of well-developed project management skills, training ability, leadership, relationship management and effective communication. You will travel extensively (~75%), with all expenses paid, to locations in North America and also international locations as we grow.

Responsibilities:

  • Perform on-site infrastructure, robot and software set-up and support during initial system deployment of LocusEmpower, our proprietary e-commerce fulfillment solution.
  • Manage onsite customer relationships with multiple internal and external teams during the on-site implementation of LocusEmpower.
  • Ensure the smooth operations of the robots on-site by working hand-in-hand with customers after deployment.

Qualifications

  • 1+ year experience in IT Help Desk, Systems Administration or related hands-on technical role.
  • Self-motivated and able to solve problems independently and in customer settings
  • Strong communication skills to collaborate effectively with internal and external teams.
  • Knowledge of and interest in diverse technical topics, including software, hardware and robotics.
  • Cursory knowledge of networking and network topologies, such as routers, WIFI, switches, and firewalls
  • ~75% travel is required with this role.
  • BS in Computer Science, Engineering, CIS or a related technical field.

Additional Information

Locus Robotics is an Equal Opportunity Employer

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