Senior Account Executive
- Full-time
Company Description
WE ARE A HUMAN EXPERIENCE AGENCY.
What we do: We help brands get closer to their customers.
Brands today must build stronger customer intimacy in order to keep pace with their competitors. Customers desire human relationships with the brands they buy. They want real-time communications. They expect personalized experiences, mobile experiences, excellent customer service and greater satisfaction. They seek the authenticity that can only come from deep, thoughtful and very personal interactions. We help clients solve this problem by strengthening the human connections between a brand and its customers. Only by applying data-driven human insight to the customer journey can we leverage the right technology at the right time with a compelling, relevant story.
What we do well:
Today, almost 50% of the work we deliver is connected to business intelligence and data analytics. But to be where your customers are, we offer a wide range of marketing resources including Business Intelligence, Creative and Customer Experience, Search and Media, Technology, Relationship Marketing and Analytics and Optimization.
Job Description
We’re looking for a human experience evangelist and a brand ambassador with the charisma, passion and digital chops to move marketing mountains.
- By establishing and managing meaningful long-term relationships with our clients, our teams and our vendors, you’ll be central to carrying out the Luckie vision.
As our Senior Account Executive, you’ll be:
A rock star – successfully cultivating client relationships while keeping agency management abreast of client objectives, opportunities, issues, successes and key personnel changes
An expert – all-knowing as to the status of your accounts, regardless of responsibility level, making sure work is done on time and on budget, collaborating with workflow and PM teams
- Opening jobs, presenting work estimates to client for approval, ensuring no agency work begins without prior written consent (while still anticipating needs and working with supervision to forecast)
- Working with Brand Planning/Strategy/Account Supervisor to develop creative briefs
- Reviewing creative prior to presenting to client and ensuring the work is on strategy
- Preparing written status reports for clients (also to be shared internally as requested)
- Coordinating monthly client billing, reviewing and approving invoices prior to sending
- Developing agency recommendations and points of view for client presentations, making sure all pertinent information, such as consumer data, research findings, etc., is available and considered when preparing the recommendation
- Proactively looking for organic growth opportunities to increase revenue
A team player – working closely and collaboratively with Workflow/PMO, Accounting, Strategy, Creative, Development and Production
Qualifications
- 5+ years agency account management experience
- Account work on clients with both traditional and interactive components
- Must demonstrate competency in job skills and responsibilities
- Must complete criminal background check
- Bachelor’s degree in marketing or related field
Additional Information
A human experience agency runs on – you guessed it – humans. But not just any humans. Exceptional, smart, nice, curious humans who are hungry for answers and full of ideas.
A career at Luckie is not about having a typical background: It’s about the marketer/designer hybrid who loves crowdsourcing. And about the social media pro who brainstorms brand partnerships between meetings. And the creative who understands the power of big data.
The business of human engagement isn’t a cut-and-dried one, and our jack-of-all-trades employees are the people who prove it. It’s a good time to be at Luckie. Plus, there are doughnuts.
Think you’ve got something (or a lot of things) to bring to the table? Let’s talk.