WE ARE A HUMAN EXPERIENCE AGENCY.

What we do: We help brands get closer to their customers.

Brands today must build stronger customer intimacy in order to keep pace with their competitors. Customers desire human relationships with the brands they buy. They want real-time communications. They expect personalized experiences, mobile experiences, excellent customer service and greater satisfaction. They seek the authenticity that can only come from deep, thoughtful and very personal interactions. We help clients solve this problem by strengthening the human connections between a brand and its customers. Only by applying data-driven human insight to the customer journey can we leverage the right technology at the right time with a compelling, relevant story.

What we do well:

Today, almost 50% of the work we deliver is connected to business intelligence and data analytics. But to be where your customers are, we offer a wide range of marketing resources including Business Intelligence, Creative and Customer Experience, Search and Media, Technology, Relationship Marketing and Analytics and Optimization.

We’ve sent snack cakes into outer space. We’ve picked fights with other cities over barbecue. We’ve done our part to combat HIV on a global basis. And we’ve created paradise in virtual reality. If you’re a Digital Creative Director who wants the opportunity to apply your skills across one of the coolest client portfolios in the industry, maybe you should take a look at Luckie.

As a Digital Creative Director at Luckie, you’ll:

• Be responsible for the development and execution of remarkable creative across strategic marketing and digital campaign initiatives.
• Have a good understanding of user-centered analytics, interactive development and content strategy with a deep-seated passion for great design and communications.
• Play an active role in shaping new opportunities for Luckie – be they expanding current client relationships or forging new ones.

Responsibilities:

• Conceptualize, develop and manage best-in-class creative with a hands-on approach to design
• Manage creative teams and cross-team collaboration
• Lead and direct creative teams from concept to completion
• Plan and estimate for highly complex projects
• Apply brand identity systems, typography, photography, color and other ingredients appropriately to create innovative visual solutions that meet business objectives and user needs
• Visualize, conceptualize and design across digital platforms and broadcast, experiential and print campaigns
• Create visual prototypes or screens
• Extend existing visual systems/brand guidelines across all mediums with moderate design changes or interpretation
• Contribute to the development of the creative teams’ quality standards and the agency’s human culture
• Appropriately allocate responsibilities to other designers, art directors, senior art directors, writers and interactive developers
• Elevate the level of strategic creative and ongoing performance
• Educate other team members, not exclusive to the creative teams, through project development and performance management
• Collaborate with strategy, media, account and business development teams to create and develop new business opportunities

• Eight years of industry/agency experience
• Minimum three years in a digital creative director or associate creative director role
• Strong online creative/design portfolio
• A solid knowledge of the latest versions of applicable programs: Mac OS, Photoshop, Fireworks, Illustrator, PowerPoint, Keynote, etc.
• A solid understanding of online and offline production
• Passion for design and eagerness to mentor and elevate other creative professionals
• Self-motivated, organized and accountable
• Experience in leading a team of designers, production specialists and writers to creative excellence
• Well-developed communication skills including ability to articulate creative concepts and rationale to other team members and clients
• Understanding of motion design and the strengths and limitations of Flash, Ajax, Flex and other emerging platforms
• A solid understanding of informational architecture practices
• Experience in presenting to clients, including new business pitches

A human experience agency runs on – you guessed it – humans. But not just any humans. Exceptional, smart, nice, curious humans who are hungry for answers and full of ideas.

A career at Luckie is not about having a typical background: It’s about the marketer/designer hybrid who loves crowdsourcing. And about the social media pro who brainstorms brand partnerships between meetings. And the creative who understands the power of big data.

The business of human engagement isn’t a cut-and-dried one, and our jack-of-all-trades employees are the people who prove it. It’s a good time to be at Luckie. Plus, there are doughnuts.

Think you’ve got something (or a lot of things) to bring to the table? Let’s talk.