VP Technology - VP Software Development

  • Full-time

Company Description

WE ARE A HUMAN EXPERIENCE AGENCY.

What we do: We help brands get closer to their customers.

Brands today must build stronger customer intimacy in order to keep pace with their competitors. Customers desire human relationships with the brands they buy. They want real-time communications. They expect personalized experiences, mobile experiences, excellent customer service and greater satisfaction. They seek the authenticity that can only come from deep, thoughtful and very personal interactions. We help clients solve this problem by strengthening the human connections between a brand and its customers. Only by applying data-driven human insight to the customer journey can we leverage the right technology at the right time with a compelling, relevant story.

What we do well:

Today, almost 50% of the work we deliver is connected to business intelligence and data analytics. But to be where your customers are, we offer a wide range of marketing resources including Business Intelligence, Creative and Customer Experience, Search and Media, Technology, Relationship Marketing and Analytics and Optimization.

Job Description

Luckie is seeking a dynamic VP, Technology or VP, Software Development to lead our agency’s technology practice. The person in this position will drive the vision and implementation of Luckie’s application development, database solutions (supporting the business intelligence function) and information technology services. We are looking for an innovative, strategic and client-facing technical visionary who knows marketing and technology solutions. The candidate should be excited to delight current and prospective clients with custom software development or integrated product solutions to drive advertising campaigns.

Job Requirements

  • Advise agency regarding technology needs and lead a technology development team
  • Identify opportunities and risks for delivering the company’s technology solutions, including identification of competitive services and opportunities for innovation, and assessment of marketplace obstacles and technical hurdles
  • Assist with Luckie’s information technology, database and application development strategic plans, policies, programs and schedules for clients and partners
  • Function as top-level contact to assist end users in determining IT requirements and solutions
  • Coordinate closely with Account Management, Project Management, Creative and other departments to manage the day-to-day development aspects of multiple projects, reviewing requirements documentation and analysis, scoping, planning, engineering, implementation and new product introduction
  • Develop and implement a strategic data governance, security and SDLC platform
  • Drive technology solutions that accelerate and enhance creative output and product
  • Oversee architected data base solutions
  • Represent Luckie in new business and client discussions involving technology at the C-Suite level
  • Facilitate and manage the integration of new and emerging technologies
  • Manage SOC2 practices and ongoing audit compliance through the internal IT team
  • Assess and, where appropriate, develop plans to integrate third-party tools, add-ons and interfaces that strengthen our product suite
  • When and where appropriate, hire new resources and freelancers to strengthen and support the software development team
  • Establish standards and policies for client-facing digital/technology areas
  • Manage ongoing in-sourcing and outsourcing relationships directly or through the development team
  • Constantly monitor and evaluate emerging technologies and digital trends

Qualifications

  • 10-15 years’ experience in systems engineering, including systems analysis, design and documentation
  • Skills or team management skills preferred in the following areas: CSS2 and 3, HTML5, AJAX, JavaScript, JQuery, MS .Net, PHP, Ruby on Rails, LINQ, MVC, SQL Server, XML and XSLT; Exact Target or similar email application a plus
  • Experience in strategic planning and execution; knowledge of contracting, negotiating and change management; knowledge of information technology computer systems and software and ability to manage entire spectrum of information technology operations
  • Strong understanding of hosting infrastructure and platforms
  • Experience in working in both Agile and Waterfall environments
  • Experience with highly scalable enterprise-grade Web architectures
  • Front end experience – strong understanding of Web, social and mobile technologies
  • Deep knowledge of marketing technologies and ability to create/approve development estimates and timelines for delivery
  • Experience managing data warehouses, data integration architectures and designs with a business intelligence and analytics team
  • Experience in implementation of data visualization systems and supporting technologies
  • Professional written and verbal communication and interpersonal skills; ability to motivate teams to produce high-quality materials within tight timeframes and simultaneously manage several projects; ability to participate in and facilitate group meetings
  • Willingness to work a flexible schedule
  • Strong understanding of CRM, database marketing and the Internet, including industry trends, key players, terminology and overall dynamics of the marketplace 
  • Advanced negotiating skills and contract (statement of work) experience
  • Proven hands-on experience with senior executives in medium to large business
  • Agency or custom software experience a SIGNIFICANT PLUS

Additional Information

A human experience agency runs on – you guessed it – humans. But not just any humans. Exceptional, smart, nice, curious humans who are hungry for answers and full of ideas.

A career at Luckie is not about having a typical background: It’s about the marketer/designer hybrid who loves crowdsourcing. And about the social media pro who brainstorms brand partnerships between meetings. And the creative who understands the power of big data.

The business of human engagement isn’t a cut-and-dried one, and our jack-of-all-trades employees are the people who prove it. It’s a good time to be at Luckie. Plus, there are doughnuts.

Think you’ve got something (or a lot of things) to bring to the table? Let’s talk.