WE ARE A HUMAN EXPERIENCE AGENCY.

What we do: We help brands get closer to their customers.

Brands today must build stronger customer intimacy in order to keep pace with their competitors. Customers desire human relationships with the brands they buy. They want real-time communications. They expect personalized experiences, mobile experiences, excellent customer service and greater satisfaction. They seek the authenticity that can only come from deep, thoughtful and very personal interactions. We help clients solve this problem by strengthening the human connections between a brand and its customers. Only by applying data-driven human insight to the customer journey can we leverage the right technology at the right time with a compelling, relevant story.

What we do well:

Today, almost 50% of the work we deliver is connected to business intelligence and data analytics. But to be where your customers are, we offer a wide range of marketing resources including Business Intelligence, Creative and Customer Experience, Search and Media, Technology, Relationship Marketing and Analytics and Optimization.

Our media team is pretty fantastic as it stands today, so just imagine how stellar it’ll be when we add another Media Planner!!  That’s right – Luckie is looking for a media connoisseur to plan, buy, execute and manage B2B and B2C media campaigns (Broadcast, Digital, Mobile, Print, Social, SEM and OOH). This Luckie human will also:

• Develop and present media recommendations to executive-level client leaders
  
• Ensure that client relationships continue to be strengthened by quality of deliverables and client satisfaction with the work
  
• Maintain an in-depth knowledge of client business and media opportunities relevant to client business
  
• Demonstrate to clients how proposed media solutions will show expected return on investment with company
  
• Maintain solid working relationships with clients, media partners, and internal teams
  
• Track expenditures to ensure agency and client budget compliance
  
• Monitor and track digital reports, social results and analytics
  
• Work with internal teams and outside sales reps to resolve media billing issues
  
• Perform day to day ad placement, scheduling and updates for clients
  
• Work with 3rd party ad server and internal team for digital trafficking
  
• Optimize digital and social media plans
  
• Recommend/execute necessary modifications to plans
  
• Evaluate media proposals and provide written POVs
  
• Negotiate, execute and maintain approved added value programs/components
  
• Create and update monthly flowcharts and budget reports for client/account teams
  
• Develop results analysis reports for clients/account teams
  
• Monitor buys and manage make-goods, optimizations and revisions as necessary
  
• Manage billing reconciliation, discrepancies and monthly budget reports for key accounts
  

• 3+ years media experience
  
• Minimum of a Bachelor’s degree, MBA or equivalent business experience
  
• Strong interpersonal  and communication skills to foster optimal relationships
  
• Strong organizational skills, time management skills and detail oriented
  
• Strong knowledge of end to end media planning/buying process for both traditional and online media
  
• Knowledge of media resources including Scarborough, R&F, online planning tools, MRI, Strata,ComScore, Compete, etc.
  
• Ability to manage multiple tasks to completion within established deadlines
  
• Proficiency with ad serving, digital media analytics

A human experience agency runs on – you guessed it – humans. But not just any humans. Exceptional, smart, nice, curious humans who are hungry for answers and full of ideas.

A career at Luckie is not about having a typical background: It’s about the marketer/designer hybrid who loves crowd-sourcing. And about the social media pro who brainstorms brand partnerships between meetings. And the creative who understands the power of big data.

The business of human engagement isn’t a cut-and-dried one, and our jack-of-all-trades employees are the people who prove it. It’s a good time to be at Luckie. Plus, there are doughnuts.

Think you’ve got something (or a lot of things) to bring to the table? Let’s talk.