Call Center Representative

  • Conshohocken, PA
  • Full-time

Company Description

LuckyVitamin.com was first established back in 2004 as one of the Internets pioneers for online distribution of health and wellness products in the vitamin and supplement industry. Its founders had many years of experience in the natural health industry and wanted to bring that experience to the masses, hence LuckyVitamin.com was formed.

Our goal was simple. Carry the best selection of products, with the best prices and offer them to consumers through an attractive, easy to navigate, robust e-commerce portal. All while maintaining top-notch 5-star service to the customer. Years later we still operate on the same basic principles.

Job Description

LuckyVitamin.com a PA Top 500 eCommerce Company specializing in the Health and Wellness Natural Products industry is searching for an experience Call Center Representative to add to our growing staff.

This position requires excellent communication skills and knowledge of computers running Microsoft Windows. Call Center experience is required! Full Time Positions available on 9:30am to 6pm shift, Monday through Friday.

Responsibilities will include: 

*Answering of in-bound phone calls from customers. 

*Providing accurate information in response to inquiries about products and services

*Assist individuals in opening accounts so that they can place orders 

*Process orders and requests from customers 

*Perform customer verifications 

*Handle and resolve customer issues in a professional manner

*Explain and help navigate customers on website 

*Administrative duties as directed 

**NO OUTBOUND COLD-CALLING IS REQUIRED!!!**

Qualifications

Interested Candidates must possess the following: 

*Basic Computer Knowledge and skills including Microsoft Windows and Word 

*Professional demeanor in all written and verbal correspondence 

*Excellent Communication skills 

*Ability to work under pressure 

*Problem analysis and problem-solving 

*Attention to detail and accuracy 

*Ability to work well in a team as well as individually

Knowledge of UPS and USPS a plus 

Additional Information

In exchange for your talents we offer a salary of $11.00 per hour with benefits available after 60 days! Local candidates only please!


To Apply for this position, please send resume and cover letter and reference position code: CSR-13

 

All your information will be kept confidential according to EEO guidelines.

EOE