FILLED - Assistant Property Manager - Shoreland Apartments

Chicago, IL

Company Description

MAC Property Management is dedicated to providing an exemplary living experience, the highest possible quality of service and a superior value for our residents.  We are committed to building better neighborhoods wherever we are, not only for our residents, but for the greater community. At MAC, it is important for us to preserve the environment, improve infrastructures, and enhance the beauty of our settings.  MAC currently serves apartment communities in the metropolitan areas of Chicago, St. Louis and Kansas City.  We are in the process of acquiring new properties in these existing markets as well as expanding to new markets across the country.  MAC Property Management, LLC is an Equal Opportunity Employer.

Job Description

The Shoreland is a historic lakefront landmark hotel, newly restored to its original glamour as contemporary high-end rental residences opening soon.  We’re looking an enthusiastic Assistant Property Manager  ready for the challenge of a fast paced lease-up!


Responsible for assisting the Property Manager in the day-to-day management of Shoreland Apartments in accordance with company policies, lease agreements, and applicable laws.




  • Inspects property, including common areas, on a regular basis and reports any repair or replacement needs to Maintenance Manager.
  • Investigates tenant/resident disturbances, violations, or complaints, and resolves problems in accordance with regulations established in the lease agreements.
  • Investigates tenant/resident complaints about malfunctions of utilities or furnished household appliances or goods, and inspects vacated units to determine needed repairs or maintenance.
  • Maintains Company customer service standards and responds clearly and in a timely manner to residents’ needs and complaints.  Follows through to ensure resolution.
  • Maintains current leases and performs collection, posting and depositing of rental payments and impounds as due.
  • Updates project computer database as tenant submits notice to vacate as well as when unit sells and closes.
  • Approves and submits payroll to corporate office.
  • Performs other related duties and assignments as required.



Supervising leasing, resident services, maintenance and door staff.


  • Knowledge of a variety of industry concepts, practices, and procedures. 
  • Excellent written and verbal communication skills.
  • Ability to multi-task and adapt to changing priorities.
  • Must interact effectively with all levels of employees and external contacts.
  • Must work well under pressure, exercise good judgment when making decisions and handle stressful situations in a mature, professional manner.
  • Knowledge of Microsoft Word, Excel and Microsoft Suite.
  • Property Management software (Yardi) experience.



Bachelor’s Degree and Two (2) to Four (4) years of related training or experience, or an equivalent combination of education and/or experience.  Computer skills including: internet, e-mail, (MS Outlook) MS Excel, and MS Word. Knowledge of database and real estate property management applications.



Certified Apartment Manager (CAM) License a plus

Additional Information

Full Medical, Dental, Vision, group Life Insurance, Flex Spending, 401K with company match, Educational Reimbursement, and Paid Time off including: Vacation, Personal, and Sick time 


All your information will be kept confidential according to EEO guidelines.