CUSTOMER SERVICE ASSOCIATE
- Montreal, Canada
MATT & NAT is a vegan line designed in Montreal, Canada since 1995, with love. Linings are always made out of 100% recycled plastic bottles.
MATT & NAT est une ligne végétalienne conçue à Montréal, QC depuis 1995. Les doublures sont toujours faites à partir de bouteilles en plastique 100% recyclées
Interact with customers by phone and email to provide and process information in response to inquiries, concerns and requests about products and services. Interact and service sales representatitives vis a vis orders and shipping and customer order follow up. Understands all aspects of the company's policies and communicates and executes them effectively.
- Constant improvement of processes and procedures by taking initiative.
- Strong knowledge of Microsoft Office
- Multi -Tasking, organized and detail oriented
- Telephone skills
- Communication skills - verbal and written
- Listening skills
- Problem analysis and problem-solving
- Customer service orientation
- Bilingual French and English