Director of Engineering and Operations
- London, UK
Technicolor – Where Art & Creativity meets Technology. We provide creative content solutions to capture, colour, enhance, master and deliver! Our picture, sound and VFX artists capture and reflect the essence of the story being told on camera. This coupled with a talented team of producers and engineers ensures the purity of content throughout the digital pipeline. Our mission is simple - creative content solutions delivered securely and efficiently to any screen
· Commercial Management
Manage all aspects of Technology Services including infrastructure, working practices, regulations and client requirements with
the key objective to align Technology Services to meet the needs of the broader business.
Contribute to strategic direction and feed operational and technology requirements into the annual business plan and budget
Manage and report all Technology related expenditure in accordance with approved Budgets and required metrics. Constantly research new and different technologies, software, formats and market trends and make recommendations to advance Technicolor’s competitive position.
Draw on the knowledge and resources from across the Technicolor Group to provide solutions to clients of Technicolor UK
· Project Planning and Management
Develop project plans for installing, upgrading, relocating and decommissioning equipment and infrastructure. Coordinate and execute all Technology Services related project tasks on time and on budget.
· Supplier / Partner Relationships
Manage existing and develop new vendor relationships, define the SLA’s and monitor vendor compliance with the SLA’s.
· Pipeline Management
Liaise closely with Production, Operations and Technology Services to design, oversee, monitor and scale the end to end
operational and technical pipeline to successfully and efficiently deliver each Project. Identify enhancements and developments
to optimize the effectiveness and pipeline efficiency.
Where possible ensure pipeline is globally aligned for consistency, compatibility and integration purposes
· Team Management / Team Building
Proactively manage and mentor the Technology Services team, including recruitment, performance, training, appraisals,
objective setting, overtime, absenteeism and dismissals if appropriate. Gather feedback from Production and Operations, investigate and resolve any client or employee complaints regarding Technology Services and take steps to minimize complaints.
Set response times and quality targets and monitor the reactive Technology support provided to the facilities.
Ensure all engineering tasks and projects are completed with a high level of quality and stakeholder satisfaction.
Build a culture that exhibits clear understanding of service and support needs for each area of the business and a high level of
·Operational Management Ensure that all equipment is well maintained and operational.
Technicolor, TIPG and Security
Liaise with other Technicolor facilities to learn best practice and implement best practices within the UK.
Work with the Global Security Team to ensure that Technicolor Post UK maintains a high level of security, complying with security protocols for every Production, minimizing all security breach risks and taking remedial actions to pass all security audits and Standards.
Together with the VP Post and Digital Services and Global Security Team manage the disaster prevention and disaster recovery plans.
Team Building, Resource and Performance Management ·
Strategic Planning / Business Acumen / Continuous Improvement ·
Problem Solving, Resilience and Tenacity ·
Excellent project management skills organized and works well under pressure ·
Strong communication skills and able to deal with multiple challenging stakeholders with differing views and priorities ·
Flexibility and Adaptability
Attention to Detail ·
Able to work ad hoc weekends, nights and additional hours and out of hours support as required