Medical Assistant Interpreter
- Washington, DC
Mary's Center is a federally qualified health center that served over 35,000 men, women and children in 2013. We provide comprehensive health, dental, social, and education services to underserved, underinsured, and uninsured individuals in the D.C. metropolitan region. Our mission is to build better futures through the offering of these services. We embrace culturally diverse communites and provide them with the highest quality of care, regardless of ability to pay.
The Medical Assistant Interpreter’s role is to assist as needed with clinical interpretation between providers and patients in order to assure smooth clinical flow. Additionally, the Interpreter will assume a Medical Assistant role as needed (but separate from interpreting) in order to assist healthcare clinicians and front office staff in providing primary care services to children and families. While acting as Interpreter, the individual in this role will not perform any Medical Assistant responsibilities, but will solely provide interpretation between clinician and patient. The Medical Assistant Interpreter acts as a liaison between healthcare clinicians, patients, and families.
The individual is accountable and reports to the nurse manager he/she is assigned.
Essential Duties & Responsibilities:
- Provides medical interpretation between providers and patients (Spanish and English) by providing relevant and accurate interpretation of medical issues as communicated by provider to patient and accurate communication of patient report/questions/concerns as directed to providers.
- Converts written materials from English to Spanish and from Spanish to English, as needed.
- Performs and documents screening procedures for completion of health evaluations, e.g. laboratory tests, hearing and vision testing, growth charts, head circumference, height, weight, and vital signs.
- Rooms patients in a timely manner and facilitates clinic flow and patient care by problem-solving with on-site team.
- Performs other laboratory tests and/or phlebotomy as ordered by NP/PA or MD.
- Prepares lab specimens and forms for transport. Arranges for transport as needed.
- Administer vaccine and injections under medical supervision.
- Discharge and education of patients per order of the medical clinician.
- Assists nurse manager in the ordering of supplies, vaccines, and equipment.
- Pull or call for reports as requested by clinician.
- Clean lab and patient rooms daily.
- Stock all rooms daily.
- Follow –up on missed appointments and contact patients per order of medical clinicians.
- Check functioning, and clean or sterilize equipment as needed.
- Translate for other medical clinicians as needed.
- Complies with operational procedures & requirements (such as HIPPA guidelines, CLIA regulations, and agency mandates).
- Knowledgeable about triaging patients over the phone under supervision of the RN or other licensed medical clinician, when necessary.
- Obtaining charts when needed
- Assist with inventory and storage of supplies.
- Able to schedule appointments when coverage is needed.
- Performs other duties as necessary and may rotate to other sites as determined by immediate supervisor.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience – Minimum of High School Diploma or GED Equivalent. Prefer, but not required one (1) year of experience in direct patient care and/or medical assistant certificate. Experience working in community health care setting preferable. Experience in interpreting/Medical Interpretation certification is preferred. Bilingual in English and Spanish is required and knowledge of other languages is a plus. A thorough understanding and working knowledge of patient confidentiality issues and HIPAA compliance/regulations is essential.
Reasoning Ability – Ability to apply common sense understanding to carry out moderately-complex, multi-step instructions and make appropriate independent decisions as necessary
Physical Demands – Regularly required to sit; frequently required to reach with hands and arms, walk, stoop, kneel, crouch, talk or hear; must be able to lift objects up to twenty-five (25) pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment – Mostly in a typical medical office setting with quite to moderate noise level. May be exposed to potentially-hazardous blood-borne/respiratory pathogens and bodily fluid.
All your information will be kept confidential according to EEO guidelines.