Optimisation Consultant - Retail

  • Full-time

Company Description

Maxymiser is a leading global provider of online testing, personalisation and cross-channel optimisation solutions.  The company’s enterprise platform allows its clients to drive continuous improvements in their key online strategic goals and financial metrics.

Named as a leader by Forrester Research in last year’s Online Testing Wave, Maxymiser’s platform is used by hundreds of  global companies including Matalan, River Island, Epson, Forever 21 and House of Fraser.Founded in 2006, Maxymiser has offices in New York, London, San Francisco and Dusseldorf, as well as a global network of marketing and technology partners.

Job Description

As a Consultant you will be responsible for translating a customer’s online business goals and requirements into an Optimisation Roadmap plan and deliver results and insight against this Roadmap back to Customers on a regular basis. You will help customers to achieve their stated Optimisation goals including increasing overall online revenue, increasing average order value and conversion rates, increasing registrations and increasing content viewing and consumption. You will leverage a range of analysis, testing and optimisation techniques to help achieve a customer’s online business goals.
Responsibilities:

  • Understand a client’s online business model, creating a set of objectives for testing and personalisation to ultimately help the client increase revenues.
  • Prioritise these suggested content changes by managing a constantly evolving project plan, working closely with the Digital Project Managers and Technical Services teams to ensure a smooth delivery throughout.
  • Guide and control conversion on a client’s site, bringing sensitivity to suggested amendments, being aware of the influence these changes can have on the whole of the website.
  • Set up the reporting framework, establishing key metrics for evaluation and reporting them on a regular basis.
  • Analyse all the completed tests, providing the client with clear business insight and actionable recommendations, helping them put this information to use in a pragmatic, constructive way.

Qualifications

Requirements:

  • A degree (BA/BSc) or equivalent
  • In-depth experience of PowerPoint and Excel to ensure high quality test specifications are produced.
  • Proven experience in a problem solving and/or analytical role, ideally from within digital and the retail industry- client or vendor side.
  • Experience managing multiple clients whether internal or external, the Consultant will take ownership of 10-15 client accounts
  • Previous commercial background to include: online testing, website optimisation, web analytics, data analysis, customer usability, CRM or data driven online marketing.
  • A natural, consultative style is essential to build client relationships and meet the evolving demands of website optimisation.
  • Strong communication skills both verbal and written
  • Fluency in English

Additional Information

For more information, please visit www.maxymiser.com

All applicants should be eligible to work in the UK to be considered.We would love to hear from you.