When it comes to choosing an insurance company, we know consumers want the lowest price possible. But they also want the appropriate amount of coverage to keep their family safe. Why should they have to sacrifice one over the other?

With Mercury, we believe in having the best of both worlds. Low rates, excellent coverage and a local agent who’s there every step of the way. That’s what sets Mercury apart from our competitors. And that’s what makes us the obvious choice when it comes to insurance.

Since we first opened our doors in 1962, we’ve provided comprehensive coverage options ranging from personal auto insurance to homeowners insurance to mechanical breakdown protection. Dedicated managers and enthusiastic employees work hand-in-hand with our network of independent agents to make Mercury one of the fastest-growing auto insurers in the nation. The momentum is building. And the good news is we have no plans to stop.

At Mercury, it’s more than an insurance job – it’s a career.

If you’re interested in learning how insurance works and helping our customers with their auto claims (with a chance to become a future Claims Adjuster) now is your chance! Our Support Specialists get exposed to managing our claims files, resolving customer concerns, and they are given the opportunity to be involved in learning how to adjust auto accident claims. Our Support Specialists are one of the driving forces behind Mercury’s commitment to provide our customers with insurance solutions that provide them with peace of mind.

We currently have a Support Specialist position available for someone with exposure to administrative office work, using Windows-based computers and Microsoft Office, and answering a moderate volume of phone calls.

We’re going to give a bit of preference to those with at least a high school diploma or GED equivalent. We will strongly consider someone who has demonstrated a high level of performance with managing complex files, responding to customer inquiries with outstanding customer service skills, and providing rockstar administrative support that’s needed to ensure our business runs smoothly and efficiently.

How to Apply (Read Carefully!):

If you’d like to be considered for this position, send us:

1. Your resume
2. A quick summary of two significant accomplishments. Make one of these related to solving your worst customer service problem, and your most significant professional (or personal) accomplishment. They should each be a paragraph or two, with fewer bullets and more description the better.