Software Quality Specialist

  • Solon, OH
  • Full-time

Company Description

MICROS-Retail, a division of MICROS Systems Inc. is a global leader in developing software solutions for the retail sector. MICROS-Retail has built world class eCommerce, Mobile, POS, CRM and Analytics products and has aggressive plans to continue to create cutting edge solutions to help grow its global market share in the Retail and Consumer industries. We have served markets in 30 countries and continue to expand our presence across regions and software categories. MICROS- Retail is currently looking for highly talented and ambitious employees with a passion for creating exceptional software solutions that will have global recognition in the market place.

Job Description

Validate system functionality by running provided test scripts for point-of-sale systems looking for accuracy and compliance with functional requirements of requested changes. Perform testing beyond provided scripting, utilizing good judgment, and knowledge of the application and the user's environment. Ability to create and execute test plans for moderately complex modifications. Apply knowledge relating to database and operating system tools as needed, to complete testing requirements. Utilize knowledge of databases and SQL Language to create alters, obtain and organize testing data, and restoration of the database to execute complex testing requirements. Complete procedural and functional checklists relating to banner, system, integration, performance or regression testing as required by departmental procedures. Report, document, file and track all defects, supporting paperwork, suggestions, questions and discrepancies through proper channels. Perform necessary time tracking and activity status updates in project tracking system to ensure billing is accurate. Assist in preparation of customer test environment as required. This includes maintaining physical setup and connectivity of the system as well as, running version control process, application of software upgrades and needed testing files. Assist in the general maintenance of the Quality Assurance Lab including system maintenance, cleanliness, and proper setup of customer systems, connectivity. Assist with nominal amount of miscellaneous administrative tasks when required (filing, copying, and distribution of data). Ability to perform in a billable, client facing environment. Other duties as assigned.


Bachelor's degree in a technical discipline (ideally computer science or engineering) and a minimum of 1 year related experience or an equivalent combination of education and experience. Background in retail industry, computer software development and experience working with Windows Operating Systems or Windows Applications. Working knowledge of databases, structures, SQL, and tools. Familiarity with database functionality. Must be able to move lab equipment including computers, monitors, peripheral equipment, which could weigh up to 50 lbs. Must be able to stand for extended periods of time while testing. Must be able to sit on the floor, if required, to access and test lab equipment.


MICROS enjoys being an Equal Opportunity Employer m/f/d/v.



MICROS participates in E-Verify, a federal pilot program that enables employers to verify the identity and employment eligibility of all persons hired to work in the United States by providing the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For more information on E-Verify, please contact DHS at (888) 464-4218.



Additional Information

All your information will be kept confidential according to EEO guidelines.