Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

We are seeking an enthusiastic and customer-focused Food and Beverages Attendant to join our team in the beautiful Victoria Falls, Zimbabwe. As a key member of our hospitality staff, you will play a crucial role in ensuring our guests have an exceptional dining experience.

• Greet and seat guests in a friendly and professional manner
• Take accurate food and beverage orders, demonstrating knowledge of menu items and daily specials
• Serve food and beverages promptly and efficiently, adhering to high standards of presentation
• Maintain cleanliness and organization of dining areas, including tables, chairs, and service stations
• Process payments accurately and handle cash transactions with care
• Collaborate with kitchen staff to ensure timely and accurate food preparation
• Respond to guest inquiries and concerns in a courteous and helpful manner
• Adhere to all food safety and hygiene regulations
• Assist in setting up and breaking down for special events or functions
• Maintain knowledge of local attractions and provide recommendations to guests when asked
• Participate in regular team meetings and training sessions to enhance service quality

• Proven experience in food and beverage service, preferably in a high-end restaurant or hotel setting
• Excellent customer service skills with a warm, approachable demeanor
• Strong communication abilities, both verbal and written
• Ability to work efficiently in a fast-paced, dynamic environment
• Flexible availability to work various shifts, including weekends and holidays
• Physical stamina to stand for extended periods and carry heavy trays
• Attention to detail in food presentation and maintaining a clean work area
• Basic math skills for handling cash transactions and processing payments
• Knowledge of food safety and hygiene standards
• Team-oriented mindset with a willingness to assist colleagues as needed
• Professional appearance and grooming standards
• Familiarity with local cuisine and cultural preferences is a plus
• High school diploma or equivalent; additional hospitality training is beneficial