Waitress

  • Full-time
  • Company Location: NH Maldives Kuda Rah Resort

Company Description

Minor Hotels owns, manages and operates a diverse portfolio of over 540+ hotels, resorts and branded residences across 56 countries. Flexible and adaptive to market trends, we drive growth through our eight hotel brands, alongside a collection of related hospitality businesses and strategic partnerships with other leading hotel brands worldwide.

NH Maldives Kuda Rah Resort offers the perfect blend of relaxation and adventure. Lounge by the pool in your overwater villa, swim in our crystal-clear lagoon and enjoy signature treatments at our spa. Discover world-class dive sites, then unwind with delicious dining and chilled cocktails as the stars light up the night sky. Welcome to your island paradise.

Job Description

Please note that this is not an exhaustive list of everything that needs to be done. NH Maldives Kuda Rah employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:

  • Greeting guests warmly and present menus.
  • Take accurate food and beverage orders.
  • Stay attentive to guest needs throughout their dining experience.
  • Ensure orders are communicated clearly to the kitchen and bar.
  • Check that dishes are prepared correctly and presented well before serving.
  • Follow all food safety and hygiene standards.
  • Set up tables before service, including cutlery, glassware and condiments.
  • Maintain cleanliness and organisation of the dining area during and after service.
  • Explain daily specials, promotions and menu items when required.
  • Upsell food and beverage items to enhance guest experience and revenue.
  • Handle guest feedback or complaints politely and inform the supervisor when needed.
  • Process bills, handle payments and ensure accuracy in POS transactions.
  • Assist with room service when assigned.
  • Support buffet setup, replenishment and clearing.
  • Note and communicate guest allergies or dietary requirements to the kitchen.
  • Complete all opening, closing and side duties as per standards.
  • Report any breakages, maintenance issues or safety hazards to the supervisor.
  • Support fellow team members during peak periods to ensure smooth operations.
  • Participate in pre-shift briefings and training sessions.
  • Maintain grooming, uniform and professional conduct in line with hotel standards.
  • When assigned, take shift leader responsibilities such as allocating tables and guiding junior staff.

Qualifications

  • Previous Experience as a waitress in a food and beverage service 
  • Fluent in English both written and verbal
  • Must possess effective time management skills
  • Ability to work under pressure in a fast-paced environment while maintaining professionalism 
  • Strong attention to detail, time management and multitasking skills.
  • knowledge of food and beverage service techniques, guest-oriented skills
  • Must currently hold the role applying for
  • Should have qualifications matching to position applying for
  • Trackable references to support the role applied for

Additional Information

Always a Pleasure, Always Convenient, Always Trustworthy & Always Fulfilling

 

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