Minor Hotels is a global hospitality leader with over 560 hotels and resorts across six continents, a diverse portfolio of F&B businesses and a selection of luxury transportation services. With over four decades of experience, we build stronger brands, foster lasting partnerships, and drive business success by staying focused on what matters most to our guests, team members and partners.

Wherever your journey leads, Minor Hotels delivers exceptional experiences around the globe. Explore our history, meet the people behind our success and discover the values that shape who we are today.

                                   NH Collection Hotels & Resorts | 103 hotels & resorts in 24 countries

With its premium look and feel, the NH Collection brand showcases captivating hotels and resorts housed in authentic landmark buildings in key destinations across Europe, Latin America, the Middle East, Asia, and soon in Australasia.

Our hotels are thoughtfully designed with an eclectic-elegant atmosphere to offer stays that evoke extraordinary feelings, paying great attention to stimulating details to create memorable moments.

We welcome business travellers, friends, or couples seeking premium service. We craft experiences that place extraordinary feelings at the heart of everything we do in our hotels and resorts.

At NH Collection Hotels and Resorts, our guests are inspired by each destination and its distinctive experiences, whether they’re looking for wellbeing, gastronomy, culture or just pure indulgence.

                                                                      Feel the extraordinary.

NH Collection Maldives Reethi Resort is a private island of surreal beauty, located in the famed Baa Atoll in a UNESCO Biosphere Reserve. Lush with flora and fauna, with jewel-toned waters surrounding, it is your invitation to retreat into the embrace of nature and explore all its riches.  

Snorkel the vibrant reef with angel and butterfly fish just offshore, or the wonders of Hanifaru Bay only 20 minutes away. Enjoy a plethora of restaurants and leisure facilities on the island, your days unfolding as actively or tranquilly as you please.  

                                                      Feel the Maldives, feel the extraordinary.

• Oversee and elevate the end-to-end villa guest journey, from pre-arrival planning through departure.

• Ensure all guest preferences, special occasions, and service expectations are anticipated and flawlessly executed.

• Act as the primary escalation point for guest concerns, ensuring swift, diplomatic, and effective resolution.

• Maintain strong visibility and engagement with in-villa guests, particularly VIPs and repeat guests.

• Lead, coach, and motivate the Villa Host team to deliver consistent, personalized service.

• Manage staffing levels, scheduling, and task allocation to ensure operational efficiency.

• Conduct regular training, briefings, and performance evaluations.

• Support recruitment, onboarding, and development of villa hosts in line with resort standards.

• Monitor service delivery through regular villa inspections and guest feedback.

• Ensure villa presentation, amenities, minibar setups, in-villa dining, SOPs, and brand standards are maintained.

• Identify service gaps and implement corrective actions proactively.

• Coordinate with Housekeeping, Front Office, Culinary, Engineering, and Spa teams for seamless service delivery.

• Ensure accurate communication of guest preferences through PMS and internal systems.

• Oversee villa-related billing accuracy and benefit entitlements.

• Support pre-opening or transition phases when required.

• Monitor departmental costs, productivity, and resource utilization.

• Assist with budgeting, forecasting, and cost-control initiatives.

• Ensure compliance with resort policies, health & safety standards, and local regulations.

• Minimum 5–7 years of experience in luxury hospitality, with at least 2–3 years in a villa host, butler, or guest experience leadership role.
• Prior experience in Maldives luxury resorts or remote island operations is highly preferred.
• Strong understanding of personalized luxury service standards and cultural sensitivity.
• Excellent communication, leadership, and interpersonal skills.
• Proficiency in PMS systems (Opera preferred) and guest profiling tools.
• Fluent in English; additional languages are an advantage.

Visit us on : https://www.minorhotels.com/en/brands/nh-collection