Risk Claims Analyst

  • Rochester, NY, USA
  • Full-time

Company Description

Monro is a strong, growing company. Founded in 1957 in Rochester, New York, we now have over 1150 company-owned locations servicing over four million cars each year in the US in 28 eastern and mid-western states. Monro offers customers a wide range of tire choices and repair services, such as exhaust, brake, suspension, alignment, ride control, tire, battery, electrical, air conditioning and scheduled maintenance services.  

Job Description

This is an entry level position in the Risk department of our growing company. The Risk Claims Analyst assists in the planning, direction, and coordination of  risk and insurance programs to control risks and losses. Duties include: 

  • Administers, manages & settles Workers’ Compensation and liability claims presented to the company for assigned geographic area
  • Settles & processes all assigned claims below $3,500
  • Tracks and reports on all assigned WC and liability claims for timeliness, frequency rate and loss cause, including self insured Ohio WC claims
  • Assists in administering Quarterly  store inspection checklists
  • Facilitates Certificate of Insurance issuance with Real Estate and other departments
  • Updates claim database for use by Risk Management and other departments
  • Files claim correspondence
  • Answers department phone inquiries and follows up
  • Calls and/or mails correspondence to customers/insurance carriers/service providers as necessary in order to resolve claims
  • Assists with related special projects, as required
  • Other duties, as assigned


  • High school diploma/GED
  • Six months related experience and/or training
  • Familiarity with Word, Excel, Access, and/or dBase.
  • AS400 program experience preferred
  • Must be organized, and detail oriented
  • Professional manner in dealing with customer and third party claimants
  • Administrative experience in a fast paced environment a plus
  • Full Time (40 hours per week) non-exempt hourly position

Additional Information

All your information will be kept confidential according to EEO guidelines.


Equal Opportunity Employer


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