In 1993, a simple but remarkable concept took root in Portland, Oregon. That concept was to handcraft superior chocolates – chocolates that would not only taste exquisite, but that would look exceptional, as well. The result would be a chocolate indulgence for all the senses.

From that initial idea grew Moonstruck Chocolate Company, where to this day we still handcraft each piece, using only the finest ingredients. We pair our own decadent chocolate with fresh flavors found in the Pacific Northwest and beyond, and then hand-decorate each piece with intricate care.

It all makes for a chocolate experience without compare, and we invite you to share in that experience yourself. It is our sincere hope that you enjoy savoring each Moonstruck Chocolatier delicacy as much as we enjoyed creating it.

JOB SUMMARY:  This position is responsible for day to day supervision of manufacturing floor operations and personnel in the execution of manufacturing work orders.

MAJOR RESPONSIBILITIES:

• Supervision of employees.  Includes, but is not limited to the following:
• Provide informal, continuous coaching and feedback to employees on a daily basis. Provide formal feedback monthly, then annually for annual review process. Includes delivering disciplinary notices to employees.  Recognize employees for a job well done.
• Thoroughly train new employees. Train current employees on new processes or existing processes as needed to ensure quality.
• Interview for new employees as business needs dictate.
• Execution of manufacturing work orders. Includes, but is not limited to the following:
• Plan and execute the work order operations planned for each day. Ensure standards are met on each work order.
• Assign personnel to work stations to ensure proper flow of work. Achieve goals for labor utilization.
• Audit performance to specifications and labor standards as work order operations are being done, and after manufacturing work order is complete.
• Assure company and work rules are followed. Includes, but is not limited to the following:
• Ensure that Good Manufacturing Processes (GMPs) are followed by all employees.
• Ensure that all food safety processes are followed at all times.
• Work closely with the Chocolatier to ensure continuous compliance with product specifications is met. 
• All other duties as assigned.

CONTACTS:

            Within own department:  Constant, frequent contact.

            Outside own department:  Frequent contact.

            Customer:  Negligible contact.

            Outside vendors:  Negligible contact. 

QUALIFICATIONS AND EXPERIENCE:

• Demonstrated ability to coach, train, and provide performance feedback on a manufacturing floor.
• Experience with scheduling and planning for both employees and equipment.
• Production supervisory experience in both discrete and process manufacturing environments. Culinary training with chocolate is preferred.

PHYSICAL REQUIREMENTS:

• While performing the duties of this job, the employee is frequently required to lift items weighing up to 50 pounds, climb up and down stairs, and stand for extended periods of time.

All your information will be kept confidential according to EEO guidelines.