In 1993, a simple but remarkable concept took root in Portland, Oregon. That concept was to handcraft superior chocolates – chocolates that would not only taste exquisite, but that would look exceptional, as well. The result would be a chocolate indulgence for all the senses.

From that initial idea grew Moonstruck Chocolate Company, where to this day we still handcraft each piece, using only the finest ingredients. We pair our own decadent chocolate with fresh flavors found in the Pacific Northwest and beyond, and then hand-decorate each piece with intricate care.

It all makes for a chocolate experience without compare, and we invite you to share in that experience yourself. It is our sincere hope that you enjoy savoring each Moonstruck Chocolatier delicacy as much as we enjoyed creating it.

Moonstruck Chocolate was recently recognized by Willamette Week  as Portland's Best Chocolatier on their 2015 "Best of Portland" list. 

JOB SUMMARY: This position contributes to Moonstruck’s success by assisting the management team in executing store sales and operational goals. This position is responsible for creating and maintaining the “Moonstruck Experience” for our guests. The associate is responsible for modeling and acting in accordance with Moonstruck’s high standards and guiding principles. IMPORTANT: Due to the nature of our busy season, we are unable to accommodate requests for time off during the holidays. ALSO IMPORTANT: We are hiring for part time positions, working an average of 12 hours per week. 

MAJOR RESPONSIBILITIES:

• Models a “customer comes first” attitude, delivers legendary customer service, no matter the circumstance
• Provides each guest with the 5 step Moonstruck Experience
• Demonstrates the ability to multi-task in a fast paced environment
• Supports the Store Manager in implementing company programs by working directly with the retail team to execute action plans that meet sales, operational and organization objectives
• Demonstrates integrity, honesty, and knowledge to promote the vision, values, and goals of Moonstruck. Maintains and models a calm exterior presence during periods of high volume or unusual events and moves on immediately after to keep the store operating to standard
• Demonstrates product knowledge to best meet the needs of the customer
• Focuses on product sales as directed by the management team
• Additional responsibilities as assigned

Keywords: Retail/ Wholesale

QUALIFICATIONS AND EXPERIENCE:

• Receive and maintain food and safety certification in accordance with local, state, and federal guidelines
• Chocolate and coffee (barista) knowledge a plus, but not required

ADDITIONAL SKILLS NECESSARY FOR SUCCESS:

• Ability to act with a “customer comes first” attitude and deliver customer service that meets or exceeds customer expectations
• Exceptional sales skills in a customer service environment
• Team player with strong problem solving skills
• Ability to work in a fast-paced, team environment
• Strong communication and interpersonal skills
• Ability to develop and maintain effective working relationships
• Ability to handle a challenging and multi-tasking environment
• Ability to work independently and initiate tasks as needed
• Ability to settle and count cash drawers
• Excitement for our brand and products

All your information will be kept confidential according to EEO guidelines.