Chief Medical Officer
- Glenwood Springs, CO
Mountain Family Health Centers (MFHC) are in Glenwood Springs, Basalt, Rifle and Black Hawk Colorado. Each community health center is as unique as the town in which it is located, but all share the same mission:
“To provide high quality, integrated primary, behavioral, and dental health care in the communities we serve, with special consideration for the medically underserved, regardless of ability to pay.”
GENERAL JOB PURPOSE: Under the general direction of the CEO, the CMO will be responsible for supporting the MFHC mission and vision by providing strong service leadership for all medical provider services at all MFHC sites. The CMO will ensure the highest level of quality medical care, health education and preventive service possible.
1. Participates in annual strategic planning and implements the pillars, goals, and measurable outcomes of the MFHC Strategic Plan.
2.Fosters a strong and trusting relationship between and among executives, providers and medical staff
3. Coordinates and oversees all provider medical care services provided at MFHC
4. Serves as a member of the Executive Team and leads Committees as assigned
5. Ensures proper functioning of day-to-day operations in concert with the Chief Operating Officer
6. Actively supports and promotes patient safety, continuous performance and quality improvement, risk management, and efficient resource utilization linked to evidence based medicine
7. Travels to other MFHC sites as necessary and/or required
B. Management of Quality Medical Care
1. Responsible for direct supervision of all medical provider staff
2. Responsible for coordination of appropriate collaborative agreements and oversight for medical provider staff
3. Works collaboratively with COO to develop and update medical care protocols and procedures
4. Works collaboratively with COO and QI Director to provide oversight of quality improvement initiatives
5. Works collaboratively with Executive Team and health care providers to implement quality improvement initiatives such as patient centered medical home (PCMH) transformation, accountable care collaborative (ACC) development, and EHR Meaningful Use
6. Serves as laboratory director for CLIA accreditation
7. Oversees and assures compliance of the continuing medical education (CME) policy
8. Participates in review of patient satisfaction surveys and in resolving patient complaints
9. Serves as infection control director
C. Clinical Care and Management
1. Provides 0.5 FTE direct patient care;
2. Provides oversight of delivery of medical care by clinical staff through direct supervision, regular performance meetings, and routine peer review
3. Serves as a mentor and manages the resolution of practice related conflicts
4. Serves as a resource for consultation and referral for providers from other disciplines
5. Assures access to hospital-based prenatal and obstetrical care for patients
6. Ensures continuity of care for services for inpatient admissions
7. Serves in rotation for after-hours call system
8. Initiates and supports efforts to promote wellness concepts and self-responsibility for health
1. Serves as liaison to medical community at-large
2. Assures consistency of organizational mission with demonstrated needs/expectations of medically under-served community
E. Operational and Administrative Duties
1. Provides 0.5 FTE administrative services
2. Provides appropriate, consistent and frequent communication of organizational activities to medical provider staff
3. Provides guidance for utilization and risk management activities
4. Monitors appropriateness of specialist referral
5. Promotes provider support for coding accuracy, billing procedures and adherence with corporate compliance plan
6. Promotes provider support for and attainment of productivity targets, and claims preparation for third-party reimbursement
7. Works collaboratively with Human Resources and CFO to ensure complete and timely provider credentialing and privileging
8. Reviews, approves and denies provider time off requests in accordance with MFHC policy
9. Serves as the designated Medical Director for HRSA reporting and compliance purposes
10. Participates in development of the health care plan to support grant applications and HRSA compliance
11. Recommends medical provider candidates to CEO and Executive Team for review and recruitment
12. Provides formal orientation and conducts timely performance evaluations for all medical staff providers
13. Assures compliance with Federal, State and local law, grant requirements and accrediting and licensing agencies
14. Participates and leads all provider meetings
15. Authors, reviews and revises all medical related policies, procedures and protocols.
16. Responsible for the coordination and direction of new provider orientation
1. Supervises and assures the effectiveness of the peer review committee, provider leadership committee and the quality improvement committee, in collaboration with MFHC Executive Team leaders.
Miscellaneous Duties as Assigned
Perform such other duties or projects as determined by this positions supervisor.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job related duties requested by their supervisor.
A. Education or Formal Training & Experience:
a. MD or DO, Board Certified in Family Practice Medicine or other primary care specialty
b. Valid license/DEA in the jurisdiction of the clinic
c. Five years experience in medical management, preferably in a community health center setting
d. Masters in Business Administration or other advanced management degree a plus
B. Knowledge, Skill & Ability:
a. Ability to flourish in a team management system and enjoys working with a cohesive team
b. Business skills in planning, use of information systems, financial management, budgeting, reimbursement and managed care, healthcare economics, medical practice management, human resources management and team building, program development, community education, and marketing/referral base development
c. Superior clinical competence and track record as a practicing physician
d. Ability to teach and educate and to articulate positions effectively
e. Excels in effective coaching and counseling of employees, as well as definitive mentoring skills aligned with adaptive leadership principles
f. Cultural competency to serve low-income, ethnic minority, and other underserved communities
g. Bilingual in Spanish preferred
h. Demonstrated track record of superior performance in physician leadership roles
C. Physical Requirements and Workplace Environment:
a. Most work is performed in a medical office environment with quiet to moderate noise level
b. Frequent travel is required including day-to-day local travel for patient care, business meetings, community events, etc., some of which may occur during evenings and weekends.
c. This job has an O.S.H.A. classification of Category 1. All procedures or other job-related tasks involve an inherent potential for mucous membrane or skin contact with blood, body fluids or tissues or a potential for spills or splashes of these fluids.
d. Job offer contingent on being free of active tuberculosis. This job requires yearly tuberculosis testing.
e. This position requires a yearly influenza vaccinations unless a medical or religious exemption is requested and approved
f. This position will be provided with the opportunity, as recommended under OSHA guidelines, for Hepatitis B vaccinations; and an MMR2 vaccination if the employee’s date of birth is after 1956.