PILGRIM AUTO PARTS (NAPA)

  • 7565 N. MICHIGAN RD., PLYMOUTH, IN, us
  • Full-time

Company Description

NAPA PARTS STORE

Job Description

The counter sales employee provides customers with outstanding customer service.  This includes, but is not limited to, identifying replacement and warranty parts, tracking and shipping parts.

Fundamental Position Functions:

  • Works on a team for the Parts Department to support multiple product lines represented by NAPA Auto Parts.
  • Retains customer satisfaction by assisting customers with identifying parts, providing quotes and processing orders.
  • Maintains warehouse and show room inventory accuracy.
  • Stocks Warehouse and Parts Department showroom with parts and supplies.
  • Informs customers of any updates and service bulletins supplied by manufacturers. 
  • Fulfillment of sales orders, which includes, tracking, shipping, delivery (dispatch) and complete invoicing for processed orders.
  • Shipping and receiving of freight for Parts Department related supplies and equipment.
  • Accomplishes warranty administration on parts for all manufacturers.
  • Executes freight claims for damaged goods.

Qualifications

CAR KNOWLEDGE

WORK NIGHTS AND WEEKENDS

BE DEPENDABLE

Additional Information

All your information will be kept confidential according to EEO guidelines.