Counter Sales (Full-Time)

  • 1640 Evans Ave, San Francisco, CA 94124, USA
  • Full-time

Company Description

When it comes to keeping our vehicles on the roads, nobody has the Know How like NAPA. For more than 85 years, the National Automotive Parts Association has been empowering the industry with quality parts and supplies.

Today, there are more than 6,000 NAPA AUTO PARTS Stores. About 1,000 of them are corporate owned, and Genuine Parts Company is the employer for these locations. However, there are about 5,000 independently owned and operated NAPA AUTO PARTS Stores where individual store owners are the employer. This position is through an independently owned and operated store.

Job Description

Are you looking for a great opportunity to gain NAPA KnowHow?  Join the winning team at your locally owned NAPA AUTO PARTS Store!

NAPA AUTO PARTS Counter Salespeople are the backbone of our business, delivering excellent customer service and knowledge to our long standing customers.  Our Know How is the reason our customers continue to come back, and we depend on our Counter Sales team to exemplify our commitment to quality and service.

Qualifications

Primary responsibilities include:

Counter Sales Representative must have a strong knowledge base and experience of automotive and agricultural parts and equipment, and bring a passion for delivering customer care to the job every day. Other requirements include:

  • Provide exceptional customer service to all store customers
  • Assist both retail and wholesale customers with their auto parts questions and needs, either in person, via the telephone, or through online ordering
  • Handle cash, credit card, and other purchasing transactions
  • Operate the store point of sale system (TAMS) to search for parts and customer accounts, and to invoice and pull orders
  • Pull and prepare inventory orders for customer pick up or delivery
  • Operate the electronic and paper cataloging system to retrieve up to date parts information
  • Effectively communicate features, benefits, and warranty policy information to customers
  • Demonstrate a positive, helpful attitude as well as professional conduct and appearance at all times.
  • Provide excellent verbal and written communication skills
  • Must be motivated to train and learn
  • Must be 18 years of age and have a valid drivers license
  • Must be willing to work some weekends
  • 1-3 years experience in the aftermarket auto parts industry is preferred.  

We are proud of our NAPA team and ready to share the KnowHow!  Apply to start your career with your locally owned NAPA AUTO PARTS store today. 

Additional Information

All your information will be kept confidential according to EEO guidelines.