Manager, Retail Development: Home & Apparel (Sales)
- Full-time
- Business Segment: Universal Products & Experiences
Company Description
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Universal Products & Experiences Overview:
At Universal Products & Experiences (UP&E), we don’t just create products—we create a universe that fans can hold in their hands, wear, play, read, and experience every day. From Jurassic World’s roaring adventures to the playful charm of Minions and the timeless wonder of Back to the Future, we transform stories into unforgettable moments that spark joy across the globe.
UP&E has grown rapidly while keeping the energy, agility, and inventive spirit of a start‑up. Our mission is bold: to take imagination beyond the screen and into the real world through innovative products, immersive retail moments, and extraordinary theme park destinations. We bring both Universal-owned and third‑party worlds to life across expansive theme park destinations, e‑commerce platforms, live entertainment venues, and global retail partnerships—fueling fandom everywhere it lives. Whether it's iconic toys, fashion collaborations, books, collectibles, lifestyle products, or cutting‑edge video games, we work with world‑class licensees and creators to make our universe tangible.
Here, creativity meets technology, and strategy meets storytelling. We connect design, commercial excellence, and fan passion to deliver experiences that millions cherish—inside the parks and far beyond them. As part of Universal Destinations & Experiences, you’ll join a global team that thrives on collaboration, imagination, and the power of culture‑shaping ideas. Your work will inspire fans, uplift communities, and leave a lasting mark on entertainment history.
We believe in a workplace where every voice matters, every perspective is valued, and every colleague can shine. That’s how we strive to be an employer of choice for talent and a partner of choice for retailers, licensees, and creators who share our passion for world‑class storytelling. If you’re ready to bring imagination to life and create moments that resonate worldwide—your next adventure starts here.
Join us and help create moments that matter.
https://www.universalproductsexperiences.com/
Universal Products & Experiences is committed to attracting and retaining a diverse workforce of the highest caliber. We are committed to fostering equitable and inclusive environments that honor the experiences, perspectives, and uniqueness of each colleague.
Job Description
ROLE SUMMARY
The Manager, Retail Development supports the execution of NBCUniversal brand strategies at Walmart and Sam’s Club across Apparel and Home lines of business. Reporting to the Director, Retail Development, this role is responsible for day-to-day account execution, internal and external coordination, and cross-category integration to ensure retail programs are delivered on time, on brand, and aligned to account priorities.
This role partners closely with Category, Franchise Strategy, Product Development, Retail Marketing, and licensee teams to operationalize strategies, manage timelines, prepare retailer materials, and support incremental growth opportunities.
Qualifications
Account Execution & Integration
- Executes seasonal and annual retail initiatives across Fashion, Home, and Beauty, ensuring alignment where categories intersect.
- Supports Director-led account strategy through disciplined execution of deliverables, timelines, and follow-through.
- Helps coordinate category priorities to enable cohesive retailer storytelling and launches.
Product Development & Calendar Management
- Owns execution of the retail calendar (S1–S4), tracking milestones and deliverables across assigned categories.
- Coordinates internal kick-offs, working sessions, and reviews to ensure clarity on expectations and deadlines.
- Maintains trackers to ensure product, asset, and program readiness ahead of retailer milestones.
Retail & Licensee Support
- Prepares materials for Walmart and Sam’s Club meetings including decks, product summaries, and line reviews.
- Documents meeting recaps, action items, and next steps; drives internal and external follow-up.
- Supports licensee retail account teams with executional coordination and status updates.
Tools, Tracking & Reporting
- Maintains Master Account Tracker (MAT) documents, product placement summaries, and program trackers.
- Tracks meeting cadence, approvals, and execution status across assigned initiatives.
- Compiles inputs for performance reviews, retailer feedback, and execution learnings.
Cross-Functional Collaboration
- Partners with Category, Product Development, Franchise, and Retail Marketing teams to ensure accuracy and completeness of materials.
- Serves as a day-to-day execution point of contact across teams.
- Supports additional categories, retailers, or special projects as assigned.
Operational Excellence
- Ensures timely submission of travel and expense reports.
- Manages multiple workstreams simultaneously and adapts to shifting priorities.
- Identifies opportunities to streamline processes and improve execution efficiency.
- Perform other related duties assigned to support the needs of the team.
QUALIFICATIONS & EXPERIENCE
- 5+ years of experience in Retail Development, Account Management, or Sales Operations
(Apparel, Home, or Consumer Products preferred) - BA/BS degree preferred or equivalent work experience preferred
- Experience working with large scale retailers strongly preferred
- Strong organizational and project management skills
- Experience supporting cross-functional teams in a retail environment
- Strong written and verbal communication skills
- High attention to detail and follow-through
- Proficiency in PowerPoint, Keynote and Excel
- eCommerce familiarity a plus
- Ability to manage multiple projects and adapt to changing priorities and role responsibilities
- Strong presentation skills with experience presenting to merchants, licensees, and senior leaders
- Ability to travel ~10-15% as needed
- Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].