Advisory Sales Operations Specialist
- Macquarie Park NSW 2113, Australia
NEXTDC designs, builds and operates next generation data centres using cutting edge technology, providing local and international companies with premium data storage facilities that enable them to transition to a cloud computing environment. Going from a start up to a scale up, NEXTDC is an ASX200 listed company with eight, soon to be eleven, data centres in five capital cities.
At NEXTDC, we know that our success depends on the talents of our people and we foster a culture of continued learning and development. Our culture is built on collaboration and innovation, we are passionate about what we do and we are committed to our mission to be the leading customer-centric data centre services company.
The Advisory Sales Operations Specialist is responsible for providing sales analysis & support to NEXTDC's sales team, finance and business units. You will be responsible for the administration of Salesforce, including new customer onboarding, SO and MSA’s and NDA’s, renewals and service changes. The role coordinates activities between sales, operations, legal and finance. You will also assist in managing sales order confirmations directly with customers and answering queries as appropriate.
To optimise the strategic direction of Business Operations, you will partner with sales to assist in managing and allocating sales leads in Salesforce. You will also assist in reporting related to invoices, orders and purchase orders and work to streamline existing processes to drive continued efficiency. You will also become integral to the quote to cash system and future improvements including the provision of ongoing training and support to the sales organisation.
The role reports into the Business Operations Manager with Business Operations reporting into Finance. The finance team will rely on the Advisory Sales Operations Specialist for internal and external audit requirements, sales analysis and reporting functions and also oversight of adherence to policy and process.
With a minimum of five years supporting a busy sales and finance environment, you will have demonstrated leadership and mentoring skills combined with excellent written and verbal communication skills. You will also demonstrate the ability to manage multiple conflicting priorities and competing deadlines.
You will have experience with quote to cash systems and preferably advanced Salesforce skills. Excel skills and the ability to create dashboards and provide analytical information to the business will be highly regarded.