Recruiting Operations Manager

  • Chicago, IL, USA
  • Employees can work remotely
  • Full-time

Company Description

OCD is commonly misrepresented as a personality quirk, despite being ranked by the World Health Organization as a top 10 most disabling condition, having a lifetime prevalence of over 2%, and causing people to be 10 times more likely to die by suicide. Moreover, the "gold-standard" treatment for OCD called Exposure and Response Prevention (ERP) has never been widely-accessible. 

NOCD started after our founder's own experience with OCD - trying to understand what was happening, going through various misdiagnoses, and finally working with an ERP specialist to get better. On the NOCD teletherapy platform, members work with qualified ERP therapists through live video sessions and have access to peer support communities and therapeutic tools via the NOCD app.

The mission of NOCD is to ensure everyone with OCD knows they are not alone and has access to evidenced based care. We recently raised a series A round and need the help of those who are passionate about our mission to serve those with OCD.

Job Description

We are looking for a passionate, motivated, and mission-driven Recruiting Operations Manager to help NOCD expand its provider network. As a Recruiting Operations Manager, you will be working alongside the clinical operations team to help NOCD scale its network of providers efficiently. This job will be both hands-on and strategic- you will be sourcing, interviewing, and onboarding therapists while driving data analytics projects to help improve recruitment operations process and to expand recruitment channels.

This is an extraordinary opportunity for people who enjoy working with clear goals and extreme ownership, with a mixture of growth, operations, and recruiting projects. You will be personally making an impact on a daily basis by bringing top notch therapists to our network to help more people suffering in silent access quality and effective OCD treatment and drive the growth of the company.

What you’ll do include:

  • Recruit Mental Health Professionals to join the NOCD provider network

  • Expand recruitment channel efficiently within budget 

  • Own the full cycle recruiting process from resume review to hiring

  • Develop and lead NOCD’s network recruiting data reporting on sourcing, interviewing activity, offer status, tracking towards monthly hiring goals.

  • Hiring Goals Planning on a monthly basis based on projected demand

  • Identify key areas of improvement for the full recruiting cycle and implement solutions to drive process optimization

  • Help manage and scale our recruiting systems and tools to maximize workflow efficiency

  • Manage vendor relationships and identify recruiting solutions that make the hiring process more efficient


  • 2-3 years of clinician recruiting experience, with a focus in high volume recruiting operations in high growth environments

  • Excellent people skills

  • Experiences with identifying challenges in an operational process and independently crafting and implementing solutions 

  • Proficiency with ATS, LinkedIn, Glassdoor, Indeed

  • Fluency in Excel/Google Sheets

  • Experience partnering with leadership on recruiting strategy and hiring initiatives

  • Proven track record of delivering data-driven insights and translating those into process improvement recommendations

  • Experience with a CRM is not required, but a plus

Additional Information

What we offer: 

  • Casual, challenging, and engaging startup environment with an outstanding mission driven team atmosphere 

  • Competitive compensation 

  • Comprehensive benefits package, including medical, dental, vision coverage, 401(k), stock options

  • Flexible PTO policy 

  • Office overlooking Michigan Avenue, ability to work remotely 

  • Free drinks and snacks in the office

  • Onsite fitness center, showers, and bike storage

NOCD is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We provide employment opportunities without regard to age, race, ethnicity, national origin, religion, disability, sex, gender identity or sexual orientation, or any other protected status in accordance with applicable law.