Digital Content Specialist

  • Pune, Maharashtra, India
  • Full-time
  • Department: Marketing Operations

Company Description

At Netcentric, we come to work every day knowing we’re part of the solution to the most complex challenges brands have ever faced: digital transformation. Consumer expectation of brands is increasing in a world that is more connected and fast-paced.

Netcentric is a dynamic and innovative service provider with a unique culture. We empower our employees to use their creativity, looking beyond tools and technology to unlock the full potential of the Adobe Experience Cloud, so that we can deliver visionary digital marketing solutions for the world’s most recognized brands.

As part of the Cognizant Digital Business, we reap the benefits of combined expertise and access to multidisciplinary teams, forging ahead to become a leading customer experience player in Europe.

Our teams are based in some of the world’s most exciting cities - in Zurich, Munich, Berlin, Frankfurt, Dresden, Barcelona, Bucharest, London, Pune and Amsterdam. In all of our offices, you will find a culture that embraces over 43 different nationalities. You will also find some amazing views, fancy kitchens and cozy breakout areas for a bit of rest and relaxation.

And oh, did we mention that we empower employees to make meaningful decisions at work through Holacracy?

Job Description

Supporting our clients' with expertise and execution on content rollout and content management

  • Ensuring sustainable processes are in place to manage content rollout and overall digital publishing model
  • Working with site owners across all geographies to ensure successful placement of localized content
  • Owning the CMS workflow process, ensuring solid and efficient workflows are in place and maintained for all publishing activities, according with the project guidelines.
  • Offering 1st and 2nd level support and feedback for groups of users and rollout managers (analysing technical or content issues, defect reporting to project and best practices)
  • Establishing and maintaining scalable processes that ensure best practices in content management
  • Assuring customer satisfaction by meeting SLAs and quality standards
  • Maintaining and updating wiki with knowledge pertaining to our area of expertise (processes, methodologies, training materials, tools, updates etc)
  • Becoming an Adobe certified Business Practitioner
  • Sustaining knowledge expansion within the team, by offering updates and feedbacks.
  • Supporting standards & enablements for the specialisation within Portfolio circle
  • Identifying bugs and errors from sites, using a proactive attitude and a bit of intuition for reporting them accordingly and working with the other teams for fixing.

Additional Information

At Netcentric, A Cognizant Digital Business you get:

●  Full time employment (Permanent contract)

●  Term Life, Personal Accident and Group Medical cover for Employees

●  Medical cover for three immediate dependents

●  Annual Medical Health check-up

●  Learning & Development opportunities

●  Holistic Employee Well-being approach

●  Allowance for Night Shift

●  Compensatory work off for working on holidays

●  Domestic Transfer & Deputation allowance

●  Annual leave policy - Vacation, Personal and Sick leave

●  10 days of Annual Mandatory leave

●  Maternity & Adoption Leave

●  Referral Recognition Bonus

●  Agile Environment

●  Apple work equipment

●  Everyone has a voice, we live and practice Holacracy

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